Product Support

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Verizon XV6900

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Multimedia

Windows Media Player won't recognize all of the music files that I loaded on my device, why? more

Your device will only recognize files types that it supports. Below are the supported file types:

Video format supported: WMV, ASF, MP4, AVI, and RM Real Media.
Audio format supported: AMR, AAC, WAV, WMA, MP3

If your device is not recognizing the files, your library may need to be updated. Go to Start > Programs > Windows Media > Menu > Update library. This will start a scan that will look for all audio files on the device and update the library to show all compatible files.

What encoding format for video capture is supported? more
Still image: BMP, JPEG
Video: AVI, MP4 MMS
Burst/Sport: JPEG
How do I access the camera function on my device? more

There are 2 ways to access the camera application on your device: by pressing the Camera button located on the lower right side of the device or Start > Programs > Camera.

How do I change my Camera capture mode function to take video? more

From within the Camera application, tap on the Arrow in the Upper left corner of the display to change the camera function (photo, video, MMS video, Contacts picture, Picture theme, Sport, and burst).

I have taken a picture and now want to send it to my friend, how can I do that? more

From the camera screen, tap the Envelope icon, select Send via MMS or an email account and tap Send. Complete the message and send.