Product Support

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Verizon XV6900

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Display

Something is wrong with my display; it goes dark after a few minutes of inactivity but my device is still powered on. What is happening? more

The device is going into hibernation. The device is still powered on, but the screen has gone to sleep to preserve power. To “wake” the device up, just tap the Power button once.

How do I adjust the text size on my device? more

On the device, go to Start > Settings > System Tab > Screen. Select the Text Size tab and use the slider bar to adjust the text size. Tap OK to save the change.

How do I set a picture as my wallpaper on the device? more

You can set a picture that you have saved on your device as your wallpaper by going to Start > Settings > Personal tab > Today > Check the “Use this picture as Background” box, and browse for the photo and then tap OK.

How do I adjust the backlight on my device? more

Go to Start > Settings > System tab > Backlight.

How do I change my Today screen? more

Go to Start > Settings > Today.

My display/screen's image is inverted, faded or discolored, what can I do to fix it? more
Perform a Soft reset by pressing the Stylus into the Reset hole located on the bottom of the device by the IR port. If the screen issue persists, perform a Hard Reset.