Product Support
Choose a category:
- Applications
- Audio and Ringtones
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- Compatibility
- Connectivity and Internet
- Contacts
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- General and Other
- GPS
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- Multimedia
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- Phone
- Power and Battery
- Settings
- Storage Card
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- System and Upgrade
- Tips and Tricks
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Multimedia
- Windows Media Player won't recognize all of the music files that I loaded on my device, why? more
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Your device will only recognize files types that it supports. Below are the supported file types:
- Video format supported: WMV, ASF, MP4, AVI, and RM Real Media
- Audio format supported: AMR, AAC, WAV, WMA, MP3
- How many email accounts can my device support? more
- 6 accounts; 1 Exchange and 5 POP3/IMAP4 accounts. Was this helpful? Yes | No
- How do I access the camera function on my device? more
- There are 2 ways to access the camera application on your device: by pressing the Camera button located on the lower right side of the device or Start > Programs > Camera. Was this helpful? Yes | No
- What types of email does my device support? more
- MS Exchange, IMAP4 and POP3. Was this helpful? Yes | No
- How do I change my Camera capture mode function to take video? more
- From within the Camera application, tap on the Arrow in the Upper left corner of the display to change the camera function (photo, video, MMS video, Contacts picture, Picture theme, Sport, and burst). Was this helpful? Yes | No
- How do I access and use Windows Live Messenger on my device? more
- Windows Live Messenger can be found under Start > Programs > Messaging > Instant Messaging. Tap the Windows Live Messenger Icon and enter in login information. **Check with your wireless carrier for applicable charges. Was this helpful? Yes | No
- How do I send an SMS from my device? more
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- To create an SMS message, go to Start > Messaging > Text Messages > Menu > New > Text Message
- Enter the 10 digit wireless number or select from your Contacts (Menu > Add Recipient)
- Enter message text
- tap Send…
- How do I send and MMS from my device? more
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- To create an MMS message, go to Start > Messaging > Text Messages > Menu > New > Multimedia Message
- Select as pre-made or custom format
- Enter the 10 digit wireless number or select from your Contacts (Menu > Add Recipient)
- Enter message text, attach media files
- tap Send
- I have taken a picture and would now want to send it to my friend, how can I do that? more
- From within the Camera application select, after you have taken the photo, select the email Icon and choose either send via MMS or email. Was this helpful? Yes | No





