Product Support
Choose a category:
- Applications
- Audio and Ringtones
- Bluetooth
- Compatibility
- Connectivity and Internet
- Display
- General and Other
- GPS
- Mechanical
- Messaging
- Multimedia
- Phone
- Power and Battery
- Settings
- Storage Card
- Synchronization
- System and Upgrade
- Tips and Tricks
Connectivity and Internet
- How do I set Wi-Fi to connect to the Internet? more
- Tap Start > Settings > Communications. Tap Wi-Fi to turn on Wi-Fi. After turning on Wi-Fi, check the Notifications screen or tap Wi-Fi to see what wireless networks are in your area. Was this helpful? Yes | No
- Can I tether my HTC Touch Pro2 to my computer for use as a modem? more
- Yes, the HTC Touch Pro2 can be used as a modem by installing the VZAccess Manager software, enabling the "Modem Link" application on the device and connecting it with the supplied USB cable. You can also use Bluetooth for this connection. Make sure to verify your account has the appropriate feature for tethering or phone-as-modem. Was this helpful? Yes | No
- I turned off my data connection but applications are still using the data connection. Why? more
- Start > Settings > Communications > Data Connection > OFF/ON will temporarily turn off the data connection. Once an application tries to use the data connection again the data connection will turn itself back on. Was this helpful? Yes | No
- Can I use other web browsers for Internet browsing? more
- Your device uses Opera as the default web browser. If you would like to use a 3rd party web browser, please contact the application provider to see if their web browser is supported on Windows Mobile devices. Was this helpful? Yes | No
- What is a Push page? more
- A Push page gives you instant speedy access to the internet by delivering pre-selected web content directly to the device. To add a Push page slide to the Internet tab and tap Add a new Push page. Tap Menu to configure Push Schedule Settings and Data Settings. Was this helpful? Yes | No
- Is the HTC Touch Pro2 EvDO Rev A enabled? more
- Yes. Was this helpful? Yes | No
- The device's Wi-Fi connection is unstable. What do I do? more
- Check the Wi-Fi network signal quality. Weak signals may cause unstable network connections. You can increase the signal strength by moving closer to the access point. Check the Wi-Fi signal strength by tapping Start > Settings > Communications > Wi-Fi> Advanced. Also, try setting the Power Mode to Best Performance. Was this helpful? Yes | No
- What is Airplane Mode? more
- Airplane Mode turns off all wireless communication abilities to comply with airline regulations. Was this helpful? Yes | No
- How do I connect to a VPN or enter Proxy Server information? more
- To connect to a VPN or enter Proxy Server information tap Start > Settings >All Settings > Connections tab > Connections. Was this helpful? Yes | No





