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General and Other

How can I lock the keys and screen of my device? more

Tap or press Start > Settings > All Settings > Personal (tab) > Buttons > End Key (tab). Choose Lock device in the radio buttons and tap ok. Press and hold the End key to lock the keys and screen. Was this helpful? Yes | No

How can I optimize the performance of my device? more

The main reason for device performance decrease is the lack of available memory. You will want to free up more memory so that the device can return to normal function.

This device offers a few options for managing memory.

• There is a shortcut for the Task Manager on the upper right corner of the Today screen that allows you to view programs that are currently running and gives you the option to shut them down to free up memory.

• There is also an X-Button application that allows you to choose what action is taken when the X button is tapped (minimize or close). To access and change these settings, tap the Task Manager shortcut and choose Options (wrench icon) from the drop down. The settings for the X-button can be found on the Button tab.

Note: When the “X” Button is not set to end running programs, tapping the “X” button will only minimize the program and it will still be running in the background using memory and draining battery. This allows you to quickly multi-task between applications. Was this helpful? Yes | No

How do I connect to an external display? more

You need an HTC TV Out cable to be able to connect your device to an external display. The HTC TV Out cable is sold separately. Was this helpful? Yes | No

Where is the Home button? more

The Home button has been combined with End. To go to the Home screen press End. Was this helpful? Yes | No

How do I soft reset my device? What is a soft reset? more

A soft reset is similar to rebooting a computer. You will not lose any data unless you have unsaved work open. To perform a soft reset, simply insert the stylus into the reset hole under the battery cover. Was this helpful? Yes | No

When should I perform a Hard Reset? more

A Hard Reset should only be performed after all other troubleshooting options have been exhausted or if you want to remove everything from your unit at the same time. Was this helpful? Yes | No

Is there a Select All option on the device? more

To select all files, select one file and then tap Menu > Edit > Select All. Was this helpful? Yes | No

How do I move files on my device? more

Tap Start > All Programs > File Explorer and search for the file you want to move. Tap and hold on the file to open a menu, and then tap Cut. Navigate to the target folder where you want to move the file. On the target folder, tap and hold on an empty space, then tap Paste. Was this helpful? Yes | No

How do I return to the Home Screen? more

Press End to return to the Home Screen. Was this helpful? Yes | No

Where is the Start menu? more

The Start menu has been replaced with the Start screen. When you press or tap Start you will be taken to the newly designed Start screen. Was this helpful? Yes | No

How do I access the Notifications screen? more

Tap the icon bar on the top of the screen to access the Notifications screen. Was this helpful? Yes | No

How do I view All Programs? more

Tap or press Start > All Programs. Was this helpful? Yes | No

How do I view All Settings? more

Tap or press Start > Settings > All Settings. Was this helpful? Yes | No

What is the difference between the Contacts application and People? more

The Contacts application can still be found by tapping Start > All Programs > Contacts or you can use the revamped and enhanced TouchFLO 3D interface which is called People. Was this helpful? Yes | No

How do I remove and replace the back cover? more

You need to temporarily remove the stylus to be able to remove or replace the back cover. Firmly hold the device with both hands and the front panel facing down. Push the back cover up with your thumbs until it disengages from the device and then slide it up to remove. Was this helpful? Yes | No

How do I link my Facebook account? more

Tap or press Start > People > All Contacts > Me (My contact card). Scroll to the bottom and tap the Link (Login to my Facebook) button. Follow the on-screen prompts to link your Facebook account. Was this helpful? Yes | No

What does a Hard Reset do and how is it performed? more

A hard reset removes all information from your device and returns it to a state just like it has never been used before. All contacts, messages, emails, 3rd party applications, etc. will need to be reinstalled after performing a hard reset. To perform a hard reset, navigate to Start > Settings > All Settings > System (tab) > Clear Storage. Follow the on-screen prompts to complete. This process will take 5-10 minutes Was this helpful? Yes | No

How do I use the zoom bar? more

While browsing websites using Opera, viewing an image in Album, or using other applications that support zooming you can slide your finger back and forth between the + and - icons to zoom in and out. Was this helpful? Yes | No