Product Support
Choose a category:
- Applications
- Audio and Ringtones
- Bluetooth
- Compatibility
- Connectivity and Internet
- Display
- General and Other
- GPS
- Mechanical
- Messaging
- Multimedia
- Phone
- Power and Battery
- Settings
- Storage Card
- Synchronization
- System and Upgrade
- Tips and Tricks
Applications
- How do I switch between running programs? more
- The Quick Menu, located at the top right corner of the Today screen, lists all currently running programs. Tap the Quick Menu to switch between running programs or to stop programs when you don't need them. Was this helpful? Yes | No
- How can I tell how much free memory I have left on my device? more
- On your device, go to: Start > Settings > All Settings > System (tab) > Memory Was this helpful? Yes | No
- What are the differences between my device version and the PC version of Office programs such as Word, Excel, and PowerPoint? more
- Office Mobile programs are scaled-down versions of Microsoft Office programs for your PC. With Office Mobile, you can also create a new file, edit an existing file, or save a file with a new file name. However, Word Mobile and Excel Mobile only support simple editing functions, while PowerPoint Mobile only supports slideshow view function. Was this helpful? Yes | No
- How do I add/remove a stock? more
- To add a stock slide to Stock then tap Menu > Add Stock or Remove Stock. Was this helpful? Yes | No
- How do I select a city and set the Weather options? more
- Select the Weather tab, then tap Menu > Add Location. Was this helpful? Yes | No
- I am unable to load a 3rd party application on my device. What can I do? more
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Verify that there is enough memory available on your device by going to: Start > Settings > All Settings > System (tab) > Memory.
Note: You need at least 5MB of Storage and Program Memory available at all times in order for the device to function properly. Some applications can be installed and run from the Device Memory; try installing the application on the Storage Card. Verify that the application is compatible with your device and contact the software provider for further assistance. Was this helpful? Yes | No





