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Software
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Sprint Touch Pro2 SMS Timestamp Hotfix |
01.14.2010
SMS TIMESTAMPS DISPLAY AN INCORRECT YEAR
This is a known issue. Please follow the instructions below to download
and install a hotfix that will correct this issue. The hotfix will
resolve the issue causing incoming SMS messages to display the
incorrect year, and it will correct the incorrect year on SMS messages
that were received prior to installing this hotfix. more
How to copy the hotfix to the device
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Download the hotfix below and save it to the desktop of your PC
- Verify you have installed and configured the Activesync or Windows Mobile Device Center (WMDC) software
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Place the Touch Pro2 in Airplane Mode by navigating to Start > Comm Manager and tapping on Airplane Mode
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Connect the Touch Pro2 to your PC using the supplied USB cable
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In Activesync, tap on Explore to bring up the File Explorer window. For
WMDC, tap on File Management then Browse the contents of your device.
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If using WMDC, double click on the device memory folder that appears in
the File Explorer screen. This is usually depicted by a backslash icon.
Next, double click on My Documents.
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Drag and drop the hotfix file from your Desktop to the File Explorer window
How to install the hotfix on the device
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On the device, tap Start > File Explorer
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Locate the hotfix file and single tap on it to install
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Follow the onscreen prompts to install the hotfix
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Reboot the device per on-screen instructions to finalize installation
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After the device reboots, take the device out of Airplane Mode by
navigating to Start > Comm Manager and tapping on Airplane Mode
NOTES ON THIS HOTFIX
- This hotfix will need to be reinstalled if the device is
hard reset. Also, the hotfix cannot be installed again until the device
is hard reset.
- If any software was installed to bypass
the MCTS functionality of the device, the device may need to be hard
reset prior to this hotfix being installed.
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