Why update the ROM on your device? 
The software upgrade posted below provides several key enhancements for your HTC Touch Pro smartphone:

1.	Resolves potential activation issues when dialing *22899.
2.	Provides a fix for auto-dialing while in “Contacts” application.
3.	Includes additional miscellaneous bug fixes.

Installation Instructions

Please read the following important notes before starting the upgrade: Before proceeding, please confirm that the software currently on your device is older than the upgrade.If they are the same and your device is operating normally, there is no need to reload the software. To determine what version is currently running on your device, refer to the image on the left (the newest version is pictured) and note the ROM version and Radio version. Start > Settings > System Tab > Device Information on your device. If the ROM and Radio versions on your device are different than what is pictured or the ROM date is older, please proceed with the ROM upgrade.

Prior to running the ROM Upgrade Utility (RUU), please take the following steps:

1.	It is recommended that you close all programs on your PC prior to starting the update program and do not open any applications or files while the update is in process
2.	The standby and hibernation modes are disabled on the computer.Click here to view instructions on how to do this. If using a laptop, make sure your laptop is plugged into a power source.
3.	Ensure that your device has a battery level of at least 50% (Start>Settings>System Tab>Power>Battery tab). If the battery "dies" during the upgrade process, there is a chance that it will not recover and will need to be sent for repairs.
4.	The update can take up to 25 minutes so set aside time when you will not be interrupted. Do not interrupt the upgrade process or press any buttons until the process has been completed (the device will reset itself when the update is done).
5.	If you are having challenges connecting with ActiveSync, please try the following on your device: (Start>Settings>Connection Tab>USB TO PC and de-select Enable advanced network functionality.
6.	All data will be deleted from the device during the upgrade (music, pictures, 3rd party applications, etc). Be sure to back up all of your data using ActiveSync (Windows Mobile Device Center, if you are running Windows Vista) prior to upgrading.Click here to view detailed instructions on backing up your data using ActiveSync.

General Procedure on Installing the ROM Update 

1.	To insure you don’t lose any personal data be sure to back up your device on your PC using ActiveSync (Windows Mobile Device Center, if you are running Windows Vista). All personal data stored on the device will be lost. Make sure you save all pictures, videos and important files to your PC prior to performing the update process . Click here to view detailed instructions on backing up your data using ActiveSync..
2.	From your PC, run the ROM Update Utility (RUU) to install the update to your Mobile Device. Click here to view detailed instructions on installing ROM update.
3.	Restore all personal data back to your device using ActiveSync (Windows Mobile Device Center, if you are running Windows Vista). (Optional) Click here to view detailed instructions on restoring your data using ActiveSync.Click here to view detailed instructions on restoring your data using ActiveSync.

WARNING:During the upgrade process, do not attempt to make/receive calls, press any buttons on your device or disconnect the device from the USB cable as this will stop the update and your device will be rendered inoperable! Please be aware that your device may reset up to 4 times after the provisioning as your device updates.

If you misplaced the CD that came with your device, use the links below to download any software you need to synchronize your device with your computer.

Having trouble installing your ROM update? Click here to View the Troubleshooting Guide to find out how to recover from errors and get common installation questions answered. 

	ActiveSync (for Windows XP users) http://www.microsoft.com/windowsmobile/activesync/activesync45.mspx
	Mobile Device Center (for Windows Vista Users) http://www.microsoft.com/windowsmobile/devicecenter.mspx
	Microsoft Outlook Trial Version (for Windows XP and Vista users) http://www.microsoft.com/windowsmobile/outlooktrial.mspx

How to copy the hotfix to the device

• Download the hotfix below and save it to the desktop of your PC
• Verify you have installed and configured the Activesync or Windows Mobile Device Center (WMDC) software
• Connect the Touch Pro to your PC using the supplied USB cable
• In Activesync, tap on Explore to bring up the File Explorer window.  For WMDC, tap on File Management then Browse the contents of your device.
• If using WMDC, double click on the device memory folder that appears in the File Explorer screen.  This is usually depicted by a backslash icon.  Next, double click on My Documents.
• Drag and drop the hotfix file from your Desktop to the File Explorer window

How to install the hotfix on the device

• On the device, tap Start > Programs > File Explorer
• Locate the hotfix file and single tap on it to install
• Follow the onscreen prompts to install the hotfix
• Reboot the device per on-screen instructions to finalize installation

NOTE:  This hotfix will need to be reinstalled if the device is hard reset.