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Does my device have built in voice recognition? more

The HTC Touch™ Pro 2 includes Microsoft Voice Command. Microsoft Voice Command can be used to: Dial any number in your phone book without recording a voice tag. Open Programs with your voice. Choose a specific song artist/title to be played. MS Voice Command Announces: Incoming voice call Caller ID/Contact info. Text Messages. E-mail sender & subject line. Upcoming appointments. MS Voice Command Configuration options can be found under: Go to Settings> All Settings> Personal Tab>Voice Command. Was this helpful? Yes | No

What is TouchFLO 3D? more

TouchFLO 3D is a new intuitive user interface that gives you control over the device with the touch of your finger. Use finger gestures to navigate programs, browse the web and flick through contacts, email, photos and albums. Was this helpful? Yes | No

What is WorldCard Mobile and how do I use it? more

WorldCard Mobile uses the mobile phone camera to capture a business card image. It recognizes/sorts/exports contents to your devices Contacts efficiently. To Use: Select Start>All Programs. Tap on the WorldCard Mobile. Tap on the Start icon to open the camera. With the device in the vertical position and the business card in view, tap the onscreen Capture button key to capture the image. Tap the on screen Back Arrow once. Tap Recognize. Verify the information and tap Export to save to your Contacts. Note: Due to the various Business card formats, some of the information may need to be edited before Exporting. Was this helpful? Yes | No

I am unable to load a 3rd party application on my device. What can I do? more

Verify that there is enough memory available on your device by going to: Settings>All Settings>System tab>Memory. Note: You need at least 5MB of Storage and Program Memory available at all times in order for the device to function properly. Some applications can be installed and run from a Micro SD card; try installing the application on a MicroSD card. Some applications have to be downloaded to a PC and then be copied to your device in order to install them. Verify that the application is compatible with your device, that you are following the installation instructions provided by the application vendor and contact the software provider for further assistance. Was this helpful? Yes | No

What Is Customer Feedback? more

Customer Feedback is a program that provides Microsoft detailed information about how you use your device (functions, applications, etc.), and it uses the data network to send this information to Microsoft. Note: You do not incur data charges for this transfer. Microsoft then uses this data to make improvements to their products and applications. User participation is optional; if you would like to participate go to Settings> All Settings>System Tab>Customer Feedback and check the box for "Feedback". Note: This program does NOT transmit any of your personal information to Microsoft; it only sends data on how your device is being used. Was this helpful? Yes | No

What is Error Reporting? more

To help Microsoft improve their products, this device can collect information on software operation for later reporting in the event of a serious error. Reporting this information when errors occur is completely voluntary and confidential; none of your personal information is collected during this process. Error Reporting uses the data network to send information to Microsoft. Note: You do not incur data charges for this transfer. User participation is optional; if the customer would like to participate they need to go to Settings>All Settings>System Tab>Error Reporting and check the box for "error reporting". Was this helpful? Yes | No

How do I use TouchFLO to navigate my device? more

You can use the TouchFLO 3D and the device Touch Screen to: Navigate left to right: Press and hold your finger on the active tab, then slide your finger right or left over the tabs. Release when you have selected the desired tab. Note: Apply some pressure when pressing and holding on the active tab to be able to slide over the tabs. Navigate Up/Down: To browse through pictures, emails, etc, swipe your finger up or down on the item on the screen To Zoom in: Slide your finger in a clockwise circular motion on an area to zoom in on that area. To Zoom out: Slide your finger in a counter clockwise circular motion on an area to zoom out on that area. Note: This function is only available in the following applications:

• Album
• Camera
• Opera Mobile
• Word Mobile and Excel

Was this helpful? Yes | No

What is Remote Desktop Mobile? more

Remote Desktop Mobile provides remote access to the desktop of your PC (running Windows Operating Systems) from your device. With Remote Desktop, users can connect to their office PC from the field and access applications, files, and network resources as though they were in front of their PC at the office. Requirements:

• Windows XP Professional
• Windows Vista: Ultimate, Business, and Enterprise
• Windows Server 2000/2003/2008
• Windows Small Business Server

To configure Remote Desktop Mobile, go to: Start>Programs>Remote Desktop Mobile. Enter in your Computer name, User Name, Password, and Domain for the Windows Terminal Server that you are trying to access and tap Connect. Was this helpful? Yes | No

What is Managed Programs? more

Managed Programs shows programs installed on the device by the users company via an Enterprise Server and cannot be manipulated by the user. Users can view Managed Programs by going to Settings> All Settings> System tab>Managed Programs. Was this helpful? Yes | No

What is Domain Enroll? more

Enrolling in a Domain will connect a device with company resources and give the company access to turn on/off features of the device (such as not allowing SMS messages, allowing certain applications and not others, etc). You will need your email address, server address and the enrollment password provided by your system administrator. To Enroll, go to Settings> All Settings> Connections Tab>Domain Enroll.
Tap on Enroll.
Tap on Next.
Enter your email address, tap Next and follow the onscreen instructions. Was this helpful? Yes | No

Does my device have built in voice recognition? more

The HTC Touch Pro 2 includes Microsoft Voice Command. Microsoft Voice Command can be used to:
Dial any number in your phone book without recording a voice tag.
Open Programs with your voice.
Choose a specific song artist/title to be played.

MS Voice Command Announces:
Incoming voice call Caller ID/Contact info.
Text Messages.
E-mail sender & subject line.
Upcoming appointments.

MS Voice Command Configuration options can be found under:
Go to Settings> All Settings> Personal Tab>Voice Command. Was this helpful? Yes | No

What is JETCET Print 5? more

The HTC Touch Pro 2 comes with JETCET Print 5 installed as a default. JETCET PRINT lets you print documents, photos, email and much more from your Windows Mobile Pocket PC phone. Users can quickly add printers, browse to files and Print without complicated configuration steps or additional software required. Print the most common file formats with JETCET PRINT. Printing is fast, easy and intuitive. All you need is a Bluetooth® or network connection to get started. Complete your mobile office with JETCET PRINT. Key Features:

• Print documents, pictures, email, email attachments, appointments, contacts, tasks, and web pages.
• Find Files - Easily navigate to your files and email using JETCET's tabbed user interface (the ""JETCET Explorer"").
• Take Pictures - JETCET PRINT's direct capture feature launches your device's onboard camera.
• Edit Pictures - crop and apply preset filters, custom filters, and effects.
• Add Places - create shortcuts to frequently used folders on your device or network.
• Apply File Filters - use file filters to limit the number of files that appear in drop-down lists.
• Read ZIP Archives - tap on a .ZIP file to reveal its contents and print supported file types within.
• Select Multiple Page Layouts for documents and images.
• Print to Letter, Legal, A4, and B5 paper sizes.

HTC provides limited Support for this feature; if you are unable to assist, refer the customer to the Westtek Support website. The JETCET PRINT printer drivers are based upon industry standard printer languages and provide support for select Canon, Epson, and Hewlett-Packard printers. For a complete list, please visit Westtek's Support page: http://www.westtek.com/support/support.htm Supported File Types: .doc, .rtf, .txt, .pdf, .ppt, .pps, .xls, .htm, .html, .bmp, .png, .gif, .jpg, .jpeg, .jfif, .jpe Supported Connection Methods*:

• Bluetooth
• Serial Port Profile (SPP)
• Basic Imaging Profile (BIP)
• Direct IP (a.k.a. Port 9100)
• Internet Printing Protocol (IPP)
• Microsoft Shared Network (CIFS)

*Connection methods may vary by device and by printer. Was this helpful? Yes | No

What is JETCET Presenter 5? more

If you are away from your office and urgently need to make a presentation, you can use JETCET Presentation to create a PowerPoint file and present it from your device. JETCET Presentation also allows you to open and display presentations that were created in Microsoft PowerPoint 97, PowerPoint 2000, PowerPoint 2002 (XP), or PowerPoint 2003. For more information, please visit Westtek’s Support page: http://www.westtek.com/support/support.htm Was this helpful? Yes | No