Product Support
Choose a category:
- Applications
- Audio and Ringtones
- Bluetooth
- Compatibility
- Connectivity and Internet
- Display
- General and Other
- GPS
- Mechanical
- Messaging
- Multimedia
- Phone
- Power and Battery
- Settings
- Storage Card
- Synchronization
- System and Upgrade
- Tips and Tricks
Display
- Something is wrong with my display; it goes dark after a few minutes of inactivity but my device is still powered on. What is happening? more
- The device is going into hibernation. The device is still powered on, but the screen has gone to sleep to preserve power. To "wake" the device up, From the Home screen, press the Menu key > Touch Settings > Touch Sound and Display > Touch and slide screen upward > Touch Screen timeout > Touch 15 seconds, 30 seconds, 1 minute, 2 minutes, 10 minutes, or Never timeout > Touch OK. Was this helpful? Yes | No
- My display/screen's image is inverted, faded or discolored, what can I do to fix it? more
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Perform a soft reset by power cycling the device. If the screen issue persists, perform a Hard Reset.
Was this helpful? Yes | No - How do I adjust the backlight on my device? more
- From the Home screen, press the Menu key > Touch Settings > Touch Sound & display > Touch and slide screen upward > Touch Brightness > Touch to move the slider left or right to adjust brightness > Touch OK. Was this helpful? Yes | No
