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Tips and Tricks

Typing more

Type a single uppercase letter
Press Caps button and then the corresponding key

Type all uppercase letters
Press Caps button twice

Enter a number or symbol
Press ALT key and then the corresponding key

Open the Start Menu
From the Home Screen, press the soft key for Start

Perform command shown on screen above the key
Press left or right soft key Was this helpful? Yes | No

Calendar & Contacts more

View or edit calendar appointment
Select Appointments from the Home Screen, select the appointment and press Menu > Edit

Add a new calendar entry
Select Appointments from the Home Screen, select Day/Week/Month > Select New appointment > Enter the desired information, then select Appointment > Done

Delete an appointment
Select Appointment > Menu > Delete Appointment

Move between days
Use the trackball to move left or right through the days of the week

Add a picture or assign a ring tone to a New contact
From the Home Screen, select Contacts. Press New and select Outlook Contact and enter the contact information. In the list of contact information, you'll see where you can add a picture or assign a ring tone to a contact. When finished, press Done.
Note: these options are only available for Outlook Contacts or Contacts that are saved directly to the device and not just the SIM card.

Create a contact from Call History
Select the phone number and press Save Was this helpful? Yes | No

Browser more

Open Browser
Press Start > Internet Explorer

Browse to Web address
Select Menu > Go to Web Address and type in the Web address

Set a Home page
Internet Explorer screen, enter the desired Web page address and then Press the green arrow to go to the page. Press Menu > Tools > Options > Home Page. Do one of the following:

• To use the default Home page, select Default Home Page
• To use the displayed page as the Home page, select Use Current
• To set a Custom page, select Custom page and enter in the URL

Was this helpful? Yes | No

Messaging more

Access the mailbox
Use the trackball to move down the Home Screen to Email and then press the trackball to open or press the Envelope Button located to the left of the Space Bar

Open the selected message
Highlight the message and press the trackball

Compose message
From within the mailbox, press Menu > New

Reply to message
Press Menu > Reply > Reply

Reply to all
Press Menu > Reply > Reply to all

Forward message
Press Menu > Reply > Forward

View text messages
Use the trackball to move down the Home Screen to Messages and then press the trackball

Quickly add common phrases to IM messages
Press Menu > My Text > Select a phrase in the list

View phone call logs
Phone > Scroll down through past calls

Access addresses and phone numbers from Contacts
From the Home Screen press Contacts

Quickly add common messages
Press Menu > My Text and select a desired message

Check voice mail messages
Press and hold the 1 key, follow prompts

Set the message priority (Not available for SMS)
MMS: from within the message template, Press Menu > Options > Send Options
Email: from within the message, Press Menu > Options > Send Options

Always include the original message, from the list view
From within the mailbox, select Menu > Tools > Options > Sending > Select “include copy of message when replying to e-mail” Was this helpful? Yes | No

General Tips more

Soft Reset
Power the device off and remove the battery for 10 seconds

Hard (Factory) Reset
Select Start > All Programs > More > More > Accessories > Clear Storage and type 1234 in the box and Press Yes.
Note: This will erase all information on the device and restore it to factory settings.

Send a Digital Photo or video
Start > More > Pictures & Videos, highlight the item to be sent and press Menu > Send and select email account you wish to use.

Turn On/Off Bluetooth
From the Home screen, use the trackball and scroll down to Settings. Next, scroll to the right using the trackball and select Comm Manager. Highlight Bluetooth and press the trackball to turn it on or off.

Turn On/Off Wi-Fi
From your Home screen, use the trackball and scroll down to Settings. Next, scroll to the right using the trackball and select Comm Manager. Highlight WiFi and press the trackball to turn it on or off.

Turn On/Off flight mode
From your Home screen, use the trackball and scroll down to Settings. Next, scroll to the right using the trackball and select Comm Manager. Highlight Airplane Mode and press the trackball to turn it on or off.

Modify the backlight time-out period
Start > More > Settings > More >Power > Power Management

Close running programs and/or to free up additional memory
Start > More > More > Task Manager and close applications that are not in use

Change the ring tone
Use the trackball to locate Settings in the Home screen. Scroll to the right to get to Ringtone and press the trackball to open and select a different tone Was this helpful? Yes | No

From The Home Screen more

See the menu of programs, applications and settings
Press Start

Customize the Today screen, including the background image
Start > More > Settings > Home Screen

Move cursor or highlight items on the screen
Use the trackball

Use the trackball
Highlight the item and press the trackball

Open Phone Screen
Press the green Send/Talk button

Make call
Dial the number using the QWERTY (or select from Contacts) and press the green Send/Talk button

Call selected name or number
Go into Contacts, highlight the contact and press Send/Talk Button

Turn mute on/off during call
Select Menu > Mute or Menu > UnMute

Switch between Speakerphone and earpiece during a call
Select Menu > Speakerphone On or Menu > Speakerphone Off

Change volume during a call
During a call or when playing music, press the Volume Up or Volume Down buttons located on the left side of the device to adjust the sound volume

Adjust the ringer volume
When receiving an incoming call, press the Volume Down button to silence the ringer

Lock /Unlock the device screen and keys
To Lock:
Press and hold the “A” button on the keyboard (there is a lock icon on this key).
To Unlock:
Press Unlock followed by “*”

Change font size to see more/less content on the screen
Start > More >Settings > More > Accessibility > System Font size.
Note: Text size may not be changed in all programs

Return to the Today Screen
Press the Home Button

Change the sleep settings
Start > More > Settings > Home Screen > Time Out

Switch from sleep mode
Press the Power button once Was this helpful? Yes | No