Product Support
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- Applications
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Power and Battery
- How long should it take to charge my battery? more
- Your battery can take up to 6 hours to fully charge using the AC charger. It will take much longer using the USB as that is the trickle charge function. Was this helpful? Yes | No
- Why does my battery not hold a charge? more
- Make sure you are using the AC adapter to charge the battery that came with the device and not the USB cable. Was this helpful? Yes | No
- How do I view my remaining battery life? more
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Select Start > More > Settings > Power Management. The main battery life will be displayed on top.
Was this helpful? Yes | No - Why does it take so long to charge my device using the USB? more
- The USB cable acts as a trickle charger so it will take longer than if you were using an AC charger. While the USB will work, it is recommended to use the AC charger, especially if the battery level reaches 20% or below. Also, your battery cover may be loose (the battery cover must have a firm fit otherwise, the device will not power on). Was this helpful? Yes | No
