Product Support

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T-Mobile Dash 3G

Choose a category:

Messaging

What types of email does my device support? more
MS Exchange, IMAP4 and POP3.
How many email accounts can my device support? more
Your device can support up to 7 accounts; 1 Microsoft Exchange and 6 POP3/IMAP4 accounts.***This is the maximum supported by the device. Adding a 3rd party email application does not give you more mailboxes; these applications use the existing mailboxes.
How do I setup my Email? more

From the Home screen, use the trackball and scroll down and select the Email pane.

Select one of the existing providers, Outlook Setup or Other if your ISP is not listed. Enter in the corresponding information when prompted.

How do I send a text/picture message from my device? more

From the Home screen, using the trackball, scroll down and select the Messages pane.

Select Message Type (Text Message or Media Message)

Enter the 10 digit wireless number or select from your Contacts (Menu > Add Recipient). Enter message text and press Send.

How do I access Instant Messenger on my device? more

Start > Instant Messaging.

Here you can choose which IM Service to sign into (AIM, Google Talk, Windows Live, MySpace IM, or Yahoo! IM).

Enter in your login information and select Sign in. **Messenger is NOT supported over Wi-Fi. Check with your wireless carrier for applicable charges.

I can’t get connected to my instant messenger, what is the problem? more

Verify that you are within Data coverage.
NOTE: Messenger is not supported over WiFi.

Check internet connectivity via Internet Explorer. If you are unable to connect, resolve that issue prior to continuing with any instant messenger application.

Verify that the service is not offline by signing into your messenger account from another device (PC).

Ensure that you have the correct user id and password.

Perform a Soft reset on the device.