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Audio and Ringtones

Windows Media Player won't recognize all of the music files that I loaded on my device, why? more

Your device will only recognize files types that it supports. Below are the supported file types:

Video format supported: WMV, ASF, MP4, AVI, and RM Real Media.

Audio format supported: AMR, AAC, WAV, WMA, MP3

If your device is not recognizing the files, your library may need to be updated. Go to Start > Programs > Windows Media > Menu > Update library. This will start a scan that will look for all audio files on the device and update the library to show all compatible files.

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When I try to download a lot of songs, I always get timed out and the download stops. more

If you are downloading 50 or more songs to your handheld from your PC, the connection to your handheld may timeout. To bypass this: Start > More > Settings > More > Connections > More > USB to PC. Check the box for “Enable faster data synchronization.” Select OK. You will want to uncheck this box if you are getting corporate email, as it may cause issues with VPNs and servers.

Alternately, you also have the option to set your device to “Disk Drive” mode (for faster file transfer) by going to Start > More > Settings > Connections > More > USB to PC and selecting Disk Drive for “Select the type of USB connection to your PC.” Note: The storage card won't be displayed in the device's File Explorer when connected to a PC in Disk Drive mode.

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How do I set a custom ring tone on my device? more

To set an Audio file as your ringtone:

Activesync:

• Using Activesync, select Explore.
• Open the “Windows Mobile-based device”
• Open the “Windows” Folder.
• Drag and drop file into the “Windows” folder.
• To set the file as your tone, go to Start > Settings > Sounds & Notifications > Notifications Tab > Select the file from drop down.

Windows Mobile Device Center:

• Using WMDC, select File Management and Browse the contents of your device.
• Open the “Application Data” folder.
• Locate and open the “Sounds” folder.
• Drop the file into the “Sounds” folder.
• To set the file as your tone, go to Start > Settings > Sounds & Notifications > Notifications Tab > Select the file from drop down.
  Note: The file will only be available for selection as long as it does not exceed the limit of 600k.

From and SD Card:

• On your device, go to Start > Programs > Tools > File Explorer.
• Locate the file.
• Highlight the file and select Menu > Edit > Copy.
• Navigate to and open the “Application Data” Folder.
• Open the “Sounds” folder.
• Tap Menu > Edit > Paste.
• To set the file as your tone, go to Start > All Programs > Settings > Sounds > Ring Tone > Select the file from drop down.

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How can I set up a custom tone for SMS, MMS, email, etc.? more

Your device supports .wav files for custom alerts.

To set an Audio file as your Alert:

Activesync:

• Using Activesync, select Explore.
• Open the “Windows Mobile-based device”
• Open the “Windows” Folder.
• Drag and drop file into the “Windows” folder.
• To set the file as your tone, go to Start > Settings > Sounds > Ringtone > Select the file from the list.

Windows Mobile Device Center:

• Using WMDC, select File Management and Browse the contents of your device.
• Open the “Application Data” Folder.
• Locate and open the “Sounds” folder.
• Drop the file into the “Sounds” Folder.
• To set the file as your tone, go to Start > Settings > Sounds > Ringtone > Select the file from the list.

From an SD Card:

• On your device, go to Start > Programs > Tools > File Explorer.
• Locate the file.
• Highlight the file and tap Menu > Edit > Copy.
• Navigate to and open the “Application Data” Folder.
• Open the “Sounds” folder.
• Tap Menu > Edit > Paste.
• To set the file as your tone, go to Start > All Programs > Settings > Sounds > Select the category > Select the file from drop down.

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