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Audio and Ringtones

How can I set up a custom tone for SMS, MMS, email, etc.? more

Your device supports .wav files for custom alerts.
To set an Audio file as your Alert:

ActiveSync:
Using ActiveSync, select "Explore".
Open the "Windows Mobile-based device"
Open the "Windows" Folder.
Drag and drop file into the "Windows"  folder.
To set the file as your tone using TouchFLO 3D, select the Settings Tab>Sound>Ringtone>Select file from drop down.

Windows Mobile Device Center:
Using WNDC, select "File Management" and "Browse the contents of your device".
Open the Application Data Folder.
Locate and open the "Sounds" folder.
Drop the file into the "Sounds" Folder.
To set the file as your tone using TouchFLO 3D, select the Settings Tab>Sound>Ringtone>Select file from drop down.

From and SD Card:
On your device, go to the Programs Tab>All Programs>File Explorer.
Locate the file.
Highlight the file and tap Menu>Edit>Copy.
Navigate to and open the “Application Data” Folder.
Open the “Sounds” folder.
Tap Menu>Edit>Paste.
To set the file as your tone using TouchFLO 3D, select the Settings Tab>Sound>Ringtone>Select file from drop down. Was this helpful? Yes | No

Windows Media Player won't recognize all of the music files that I loaded on my device, why? more

Your device will only recognize files types that it supports. Below are the supported file types: Video format supported: WMV, ASF, MP4, AVI, and RM Real Media. Audio format supported: AMR, AAC, WAV, WMA, MP3 If your device is not recognizing the files, your library may need to be updated. From within Windows Media Player select Menu>Update library. This will start a scan that will look for all compatible audio files on the device and update the library. Was this helpful? Yes | No

When I try to download a lot of songs, I always get timed out and the download stops. more

If you are downloading 50 or more songs to your handheld from your PC, the connection to your handheld may timeout.
To bypass this, select the Settings Tab>All Settings > Connections > USB to PC. Check the box for "Enable advanced Network Functionality". Select OK. You will want to unclick this box if you are getting corporate email, as it may cause issues with VPNs and servers.

Alternately, you also have the option to set your device to "Disk Drive" mode (for faster file transfer) by going to the Settings Tab>All Settings>Connections>USB to PC and selecting Disk Drive. Note: The storage card won’t be displayed in the devices File Explorer when connected to a PC in Disk Drive mode. Was this helpful? Yes | No

My device sometimes automatically switches between Ring and Vibrate mode. more

You may have enabled the Automatic option found by going to Today Screen>Settings Tab>Sound and selecting Automatic.
When enabled, the device switches to vibrate based on time marked as busy in the Outlook Calendar when synced with the device. Was this helpful? Yes | No

When I am listening to music via the built in Windows Media Player on my device and I press the Power button to put my device in hibernate mode, the playback stops. How can I continue to listen to my music without having my screen on? more

If you manually press the Power Button once to put the device in hibernate mode, Windows Media Player music playback will stop. This is by design to allow you to quickly stop the playback. To continue listening to your music without leaving the screen on, let the device go into hibernate on its own; the music will continue to play. Was this helpful? Yes | No