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Applications

Does my device have built in voice recognition? more

This device includes Microsoft Voice Command. Microsoft Voice Command can be used to: Dial any number in your phone book without recording a voice tag. Open Programs with your voice. Choose a specific song artist/title to be played. MS Voice Command Announces: Incoming voice call Caller ID/Contact info. Text Messages. E-mail sender & subject line. Upcoming appointments. MS Voice Command Configuration options can be found under: Using TouchFLO 3D go to the Settings Tab and select All Settings>Personal>Voice Command. Note: To use MS Voice Command, press and hold the Send Call Button and speak your command after the tone. Was this helpful? Yes | No

What is TouchFLO 3D? more

TouchFLO 3D is a new intuitive user interface that gives you control over the device with the touch of your finger. Use finger gestures to navigate programs, browse the web and flick through contacts, email, photos and albums. Was this helpful? Yes | No

What is Managed Programs? more

Managed Programs shows programs installed on the device by the users company via an Enterprise Server and cannot be manipulated by the user. Users can view Managed Programs using TouchFLO 3D by going to the Settings Tab>All Settings>System>Managed Programs. Was this helpful? Yes | No

What is Domain Enroll? more

Enrolling in a Domain will connect a device with company resources and give the company access to turn on/off features of the device (such as not allowing SMS messages, allowing certain applications and not others, etc). You will need your email address, server address and the enrollment password provided by your system administrator.
To Enroll, using TouchFLO 3D go to the Settings Tab>All Settings>Connections>Domain Enroll.

Tap on Enroll.

Enter your email address and Password, tap Next and follow the onscreen instructions. Was this helpful? Yes | No

I am unable to load a 3rd party application on my device. What can I do? more

Verify that there is enough memory available on your device by using TouchFLO 3D and selecting System Tab>All Settings>System>Memory. Note: You need at least 5MB of Storage and Program Memory available at all times in order for the device to function properly.

Some applications can be installed and run from a Micro SD card; try installing the application on a MicroSD card.

Some applications have to be downloaded to a PC and then be copied to your device in order to install them.

Verify that the application is compatible with your device, that you are following the installation instructions provided by the application vendor and contact the software provider for further assistance. Was this helpful? Yes | No

What is FM Radio and how do I use it? more

The FM Radio application (found by selecting the Programs Tab> All Programs>FM Radio), when used in conjunction with a Wired Headset, will allow you to listen to local radio stations on your device. While the Wired Headset is required to use FM Radio, you do have the option to route the audio to the handset speaker instead of the wired headset (Bluetooth is not supported). Was this helpful? Yes | No

What is Microsoft My Phone and how do I use it? more

Microsoft My Phone service synchronizes your phone contacts, calendar, tasks, text messages, music, photos, videos, and other documents with your My Phone Account (accessed using your Windows Live account). For more information, go to http://myphone.microsoft.com.

The data plan you have with your mobile operator may require you to pay data-transfer charges when you use the service. If you are unsure of your plan coverage, please contact your mobile operator.

To configure go to the Programs tab > All Programs > Microsoft My Phone.
Select Next.
Read and Accept the Terms & Conditions.
Enter your existing Windows Live ID and Password and tap Sign In.
Follow the on screen prompts to complete the set up.What is Microsoft My Phone and how do I use it? Was this helpful? Yes | No

What is Search Widget? more

Search Widget is an application that uses Windows Live to quickly search for information using pre-set categories or information that you enter yourself. To use the Search Widget, go to the Programs Tab>All Programs>Search Widget. Was this helpful? Yes | No

How can I track stock on my device? more

Access the Stock tab from the Today screen. Tap on Add Stock. Enter the stock symbol or name and tap on the magnifying glass. Tap on the Stock Name and it will be added to your Stock tab for easy access. You can track up to 20 different stocks at a time on the device.

Note: The Stock service is powered by Y! Finance and may not be real time. Was this helpful? Yes | No

How do I use TouchFLO to navigate my device? more

You can use the TouchFLO 3D and the device Touch Screen to:

• Navigate left to right:  Press and hold your finger on the active tab, then slide your finger right or left over the tabs. Release when you have selected the desired tab. Note: Apply some pressure when pressing and holding on the active tab to be able to slide over the tabs.
• Navigate Up/Down: To browse through pictures, emails, etc, swipe your finger up or down on the item on the screen
• To Zoom in: Tap twice on the area to zoom in on that area or use the Zoom slider that is just above the Application keys on the front of the device.
• To Zoom out: Tap twice on the area to  zoom out on that area or use the Zoom slider that is just above the Application keys on the front of the device. Note: This function is only available in the following applications:
  • Album
  • Camera
  • Opera Mobile
  • Word Mobile and Excel

Was this helpful? Yes | No

What is Remote Desktop Mobile? more

Remote Desktop Mobile provides remote access to the desktop of your PC (running Windows Operating Systems) from your device.
With Remote Desktop, users can connect to their office PC from the field and access  applications, files, and network resources as though they were in front of their PC at the office.

Requirements:
Windows XP Professional
Windows Vista: Ultimate, Business, and Enterprise
Windows Server 2000/2003/2008
Windows Small Business Server

To configure Remote Desktop Mobile,  Using TouchFLO 3D go to the Programs Tab, select All Programs and then Remote Desktop Mobile.
Enter in your Computer name, User Name, Password, and Domain for the Windows Terminal Server that you are trying to access  and tap Connect. Was this helpful? Yes | No

What is Video Share Calling and how do I use it? more

Video Share Calling allows you to share one-way video with another wireless subscriber while talking on the phone!

With Video Share, you can:
Capture live video, streaming that video to another Video Share subscriber in near real time.
Record a live video stream that may be shared at a later time to other Video Share subscribers.
Start and stop the video stream during the course of a call.

Requirements:
Caller and recipient must have the Video Share Calling feature provisioned on their service; contact AT&T for assistance.
Caller and recipient must be in a 3G coverage area.
10 or 11-digit dialing is required when placing calls.

Using Video Share:
Place a live Video Share call (using 10 or 11-digit dialing) to another Video Share subscriber.
The Video button will be enabled after approximately 5-20 seconds.
Tap the Video button to being establishing a connection.
Establishing Video Connection will display until the recipient selects Accept, then Video Sharing will begin. Was this helpful? Yes | No

What Is Customer Feedback? more

Customer Feedback is a program that provides Microsoft detailed information about how you use your device (functions, applications, etc.) and uses the data network to send this information to Microsoft. Note: You do not incur data charges for this transfer. Microsoft then uses this data to make improvements to their products and applications.

User participation is optional; if you would like to participate, using TouchFLO 3D, go to the Settings Tab>All Settings>System>Customer Feedback and check the box for Send Feedback. Note: This program does NOT transmit any of your personal information to Microsoft; it only sends data on how your device is being used. Was this helpful? Yes | No

What is Error Reporting? more

To help Microsoft improve their products, this device can collect information on software operation for later reporting in the event of a serious error.

Reporting this information when errors occur is completely voluntary and confidential; none of your personal information is collected during this process.

Error Reporting uses the data network to send information to Microsoft. Note: You do not incur data charges for this transfer.

User participation is optional; if the customer would like to participate they can us TouchFlo 3D to select the Settings Tab > All Settings > System > Error Reporting and check the box for Enable error reporting. Was this helpful? Yes | No