Product Support
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Power and Battery
- How can I optimize my battery’s performance? more
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There are a few settings that you can change on your device that will preserve battery life.
Turn off Bluetooth if you are not actively using it. Disable Bluetooth: Select Start > Comm Manager and tap Bluetooth to enable or disable Bluetooth.
Disable Wi-Fi: Select Start > Comm Manager and tap Wi-Fi to enable or disable Bluetooth.
Adjust the settings for your Backlight. Lowering the brightness and timeout will decrease battery consumption. Steps: Go to Start > Settings > Power > Power Management
Turn off any unnecessary audible notifications (email, SMS, etc.). Steps: Go to Start > Settings > Profiles > Menu > Edit
Customize your push email synchronization interval. Manual synchronization will save the most battery life while As Items Arrive will drain the battery more quickly. Steps: Go to Start > ActiveSync > Menu > Schedule
Stop unnecessary programs that are running in the background or soft reset the device periodically. Stop running programs: Start > Accessories > Task Manager
Soft reset the device: Power the device off with the power button or remove the battery. Was this helpful? Yes | No - How long should it take to charge my battery? more
- Your battery can take up to 3 hours to fully charge using the AC charger. It will take much longer using the USB as that is the trickle charge function. Was this helpful? Yes | No
- Why does it take so long to charge my device using the USB? more
- The USB cable acts as a trickle charger so it will take longer than if you were using an AC charger. While the USB will work, it is recommended to use the AC charger, especially if the battery level reaches 10% or below. Was this helpful? Yes | No
- Why won’t my device power on? more
- Your battery may be drained or is not seated correctly. Try removing and reinserting the battery. If no success, try charging the device using the AC Charger. You will see an amber light while charging. Once charged, it changes to a green light. Was this helpful? Yes | No
