News & download
  • Application security fix

    HTC has released a application security update for your device.

    Please see for more information on installing the update(s).

  • HTC Status™ for AT&T ROM Update 05.3.2012

    Starting May 3rd 2012, HTC will be rolling out a system update for the HTC Status.

    This update will only be available for AT&T HTC Status customers and will be sent to the device over the air. Once the release is ready, users will receive a notification on their device advising them of this update and provide instructions to receive and install it. Users can proactively check for this update by going to Home > Menu> Settings > AT&T Software Update > Check for updates.

    As an alternative solution, the system update can be downloaded to a PC and manually applied to the device. See the section at the bottom of these instructions for more information.

    This system update includes:

    • Memory allocation fixes to improve low memory issues
    • Data throttling fix

    WARNING: During the upgrade process the device will reboot multiple times and show software upgrade screens. Do not remove the battery as this will stop the update and your device may be rendered inoperable!

    Getting Started
    Before you proceed with the update, make sure you have done the following:

    • Set aside approximately 20 minutes to allow the device to update, possibly longer based on Wi-Fi network speed  
    • Connect the device to a charger
    • Ensure the battery is charged to at least 30%
    • If available, connect to Wi-Fi or 3G to speed up the update download process

    Installation instructions

    To manually perform the update, follow these steps below:

    1. From the Home screen, tap the Menu key and then tap Settings.


    2. Tap AT&T Software Update.


    3. Tap Check for updates.


    4. Tap OK to download the update.


    5. Status of the download will be visible on the screen.


    6. Tap Next to begin the update process to software version 2.14.502.2.


    7. Device will reboot and begin installation. Users will not be able to use their device during the installation process (approximately 10 minutes).

      WARNING: During the upgrade process the device will reboot multiple times and show software upgrade screens. Do not remove the battery as this will stop the update and your device may be rendered inoperable!
    8. System update complete. Tap OK to continue.


    Manual system update instructions:
    If you are outside of AT&T/Wi-Fi coverage, or the update is not found, you may perform a manual system update.

    Performing the system update manually will delete all information from the device. Ensure all information is backed up before proceeding. Information saved on the microSD card will not be affected. See the Help & How To tab on this website for more information on backing up your device contents

    Performing the ROM Update:

    • Download and save the HTC Status™ for AT&T ROM update to your PC.
    • Connect your device to your PC via the supplied USB cable.
      • NOTE:If you do not have HTC Sync installed already, see the HTC SYNC FOR HTC Status™ (AT&T) section on this web page for more information.
    • On the Connect To PC pop-up on your device, select HTC Sync.
      • NOTE: If the pop-up does not display, go to Menu > Settings > Connect to PC > Default connection type and tap HTC Sync.
    • Once connected to HTC Sync, locate the HTC Status™ for AT&T ROM Update that you downloaded and double-click on the file to launch the system update wizard.
    • Follow all of the system update wizard instructions shown on your PC.
    • Once the update is complete, click Finish in the Wizard and the device will reboot.
    • Once the device reboots, the initial setup wizard will appear.
    • Once the initial setup process is complete, the device is ready for use.

    Download   (158 MB)
  • HTC SYNC 3.0.5617 FOR HTC STATUS (AT&T) 02.14.2012

    You can use HTC Sync™ to synchronize Outlook contacts and calendar, Outlook Express contacts, music, pictures & video, bookmarks and documents from your PC to your device.

    Hardware Requirements (PC)

    • Intel® Pentium® III or higher processor clock speed recommended
    • 1GB of RAM or higher recommended
    • XGA (1024 x 768) or higher-resolution video adapter and monitor
    • 300 MB of available free hard disk space
    • USB 2.0 is required

    Software Requirements - Supported Operating Systems (PC)

    • Windows XP Home / Professional / Media Center Edition, Service Pack 2 and 3 (32-Bit)
    • Windows Vista Home Basic Edition / Home Premium / Business / Enterprise / Ultimate, Service Pack 1 (32 & 64-Bit)
    • Windows 7 Home Basic Edition / Home Premium / Professional / Ultimate (32 & 64-Bit)

    Outlook: Supported Versions

    • Microsoft Office Outlook 2003, 2007 and 2010-32 & 64bit
    • Microsoft Outlook Express

    Installation Instructions

    1. Click Download below to download htc_sync_3.0.5617_us.exe to your PC.
    2. Run htc_sync_3.0.5617_us.exe to install it to your PC, and follow the Install Shield Wizard to finish the installation.
      (Suggestion: Please close all running programs and temporarily exit your anti-virus program when you install the HTC Sync)
    3. Select the Complete Setup Type for faster and easier installation process, and then press Install to begin the installation. (For advanced users you could choose "Custom" to change the pre-defined shortcuts and the installed application folder path by your own.)
    4. After you see the Install Shield Wizard has completed, please press Finish to exit the Wizard.

    Start to use HTC Sync

    1. Use the USB cable to connect your phone to the PC
    2. When your phone prompts you to choose a type of USB connection, tap HTC Sync, and then tap Done.
    3. Wait for HTC Sync to recognize your phone. On the Device setup screen, enter a name for your phone.
    4. Click Save. The Device panel then opens. On the Device panel, you can set your sync options, see your phone's general information, check the used and available space on your storage card, and begin synchronization.


    If you cannot see the HTC Sync option when you connect your phone to the computer via USB, please follow the Instructions below:

    • Make sure you select USB Debugging in Settings > Applications > Development before connecting your phone to the computer
    • Connect your Phone to the PC and wait 20 seconds for your phone to install HTC Sync on your phone.
    • Unplug the USB sync cable.  Wait for 5 seconds.  Reconnect the Phone to the PC using the USB cable.
    • Select HTC sync and wait for HTC Sync to recognize your Phone.  This process could take up to a minute your first time connecting to the computer.

    Download (149MB)