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  • HTC Rezound Software Upgrade Instructions 4.25.2013
    This software upgrade available for your HTC One provides the following key enhancements:
    ·        Bug fixes
    Details
    Before you proceed, please confirm that this software upgrade to 4.05.605.14 710RD is a newer version than what is currently loaded on your device. If it is the same version, there is no need to reload the software. Navigate to the Home screen then tap All apps > Settings > About > Software Information and locate the Software number. If your Software number is less than 4.05.605.14 710RD, you should proceed with the upgrade.
    WARNING: During the upgrade process the device will reboot multiple times and show software upgrade screens. Do not remove the AC charger as this might stop the update and your device may be rendered inoperable!
    Getting Started
    Before you proceed with the update, make sure you have done the following:
    ·        Set aside approximately 20 minutes to allow the device to update
    ·        Connect the device to a charger
    ·        Ensure the battery is charged to at least 35%
    ·        Ensure the device is connected to Verizon Wireless 3G/4GLTE data
    ·        If available, connect to Wi-Fi to speed up the update download process
    Installation instructions
    To manually perform the update, follow these steps below:
    ·        From the Home screen tap All apps, tap Settings.
    ·        Tap Software update.
    ·        Tap Check new.
    ·        Tap DOWNLOAD to download the update.
    ·        If downloading the update using the mobile data network (not connected to Wi-Fi), you may be prompted with a data fee warning message. If this is acceptable, tap YES to start the upgrade process.
    ·        Status of the download can be checked in the Notifications pull down.
    ·        Once the download is complete, the user will be prompted to install from the Notifications pull down. Tap the System update to begin the upgrade process.
    ·        Tap OK to begin the update process to software version 4.05.605.14 710RD.
    WARNING: During the upgrade process the device will reboot multiple times and show software upgrade screens. Do not remove the AC charger as this might stop the update and your device may be rendered inoperable!
    ·        Device will reboot and begin installation. Users will not be able to use their device during the installation process (approximately 10 minutes).
    ·        The system update is complete. Tap OK to continue.
    Important Information
    ·        If you choose the Defer option, you will have to set a date and time to start the process. You can also manually install by going to Settings > Software update > Install deferred SW and choose Yes for the pop box that appears.
    ·        If the system update fails to install, you will get an error screen. However, this only means the software did not install properly. Long press the Power key to reboot the device. The device will power back on with original software and you can follow the installation instructions above to upgrade the software.
    ·        If your battery level is too low, the installation will not proceed. You will need to charge your device until it has enough battery power to continue. The update will not proceed if you less than 25% battery life left.
    ·        If the device is in roaming condition, it will not able to initiate any software update connection including network initiated or user initiated session. The Check new option in Software update will be grayed out.
    ·        To identify your software information, you can go to Settings > About phone > Software information. After performing the update, it should show 4.05.605.14 710RD.
  • HTC Rezound Software Upgrade Instructions 02.19.2013

    This software update (Software Number: 3.14.605.13 710RD; Baseband Version: 1.22.10.0421r, 1.22.10.0424r) is now available for your HTC Rezound.
     

    Before you proceed, please confirm that this software upgrade to 3.14.605.13 710RD is a newer version than what is currently loaded on your device.  If it is the same version, there is no need to reload the software.  Navigate to the Home screen then tap Menu > Settings > About phone > Software Information and locate the Software number.

    WARNING: During the upgrade process the device will reboot multiple times and show software upgrade screens.  Do not remove the battery as this will stop the update and your device may be rendered inoperable!

    Getting Started
    Before you proceed with the update, make sure you have done the following:

    • Your device is currently running Software number 3.14.605.12 710RD.
    • Set aside approximately 8 minutes to allow the device to update
    • Connect the device to a charger
    • Ensure the battery is charged to at least 30%

    Installation instructions

    1. From the home screen, tap Menu
    2. Tap Settings
    3. Tap Software update
    4. Tap Check new
    5. You will be notified that new software is available. Tap OK to start download.
    6. Once the update is completed, tap OK to proceed with the software installation.
    7. Installation will begin and device will reboot several times during the installation process.
    8. Once the upgrade process has completed, you will be greeted with a pop up box. Tap OK to dismiss the notification.


    You will be able to use your device. Congratulations, your device has now been updated to 3.14.605.13 710RD.
     

    Important Information

    • If you choose the Install later option, you will have to set a date and time to start the process. You can also manually install by going to Settings > About phone > System update
    • If the system update fails to install, you will get an error screen. However, this only means the software did not install properly. Remove and re-insert the battery and power the device back on. The device will power back on with original software and will prompt you once again to install the system update.
    • If your battery level is too low, the installation will not proceed. You will need to charge your device until it has enough battery power to continue.
    • If the device is in roaming condition, it will not able to initiate any software update connection including network initiated or user initiated session. The Check new option in Software update will be grayed out.
    • To identify your software information, you can go to Settings > About phone > Software information. After performing the update, Software number should show 3.14.605.13 710RD.