Product Support
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- Applications
- Audio and Ringtones
- Bluetooth
- Camera
- Compatibility
- Connectivity and Internet
- Contacts
- Display
- General and Other
- GPS
- Mechanical
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- Multimedia
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- Phone
- Power and Battery
- Settings
- Storage Card
- Synchronization
- System and Upgrade
- Tips and Tricks
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Display
- How do I adjust the text size on my device? more
- Go to Start > Settings > All Settings > System > Screen > Text Size (tab). Modify the text size as desired. Was this helpful? Yes | No
- How do I extend the backlight time on my device? more
- Tap Start > Settings > All Settings > System > Power > Advanced tab. Select a longer backlight timeout from the drop-down list. Was this helpful? Yes | No
- Something is wrong with my display; it goes dark after a few minutes of inactivity but my device is still powered on. What is happening? more
- The device is going into hibernation. The device is still powered on and can receive calls, emails, and messages, but the screen has gone to sleep to preserve power. To "wake" the device, simply tap the power button. Was this helpful? Yes | No
- My display/screen’s image is inverted, faded or discolored, what can I do to fix it? more
- Perform a soft reset by powering the unit off, pressing the reset button under the battery cover, or removing the battery. If the screen issue persists, back up all information on your device and perform a Hard Reset. NOTE: A hard reset will remove all information from your device. Make sure to backup all information before performing a hard reset. Was this helpful? Yes | No
- When navigating programs, my device is not responding accurately to stylus taps. What should I do? more
- Recalibrate the screen. Tap Start > Settings > All Settings > System > Screen, tap Align Screen and follow the on-screen instructions to calibrate the screen Was this helpful? Yes | No
- How do I adjust the backlight on my device? more
- Tap Start > Settings > All Settings > System > Power > Advanced tab. Select your desired backlight timeout from the drop-down list. Was this helpful? Yes | No





