HTC U11

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Backing up contacts and messages

If you want to separately back up contacts and text messages on HTC U11, here are some tips on how to export or import them.

Backing up your contacts

  1. From the Home screen, tap , and then find and tap People.
  2. On the People tab, tap > Manage contacts.
  3. Tap Import/Export contacts > Export to phone storage or Export to SD card.
  4. Select an account or type of contacts to export.
  5. To help protect your data, tap Yes, and then set a password for this backup. Be sure to remember this password. You'll need to enter it again when importing contacts.

    If you don't need a password, tap No.

  6. Tap OK.

Restoring contacts

  1. On the People tab, tap > Manage contacts.
  2. Tap Import/Export contacts > Import from phone storage or Import from SD card.
  3. If you have more than one account set up, tap the type for the imported contacts.
  4. If you have multiple backups available, select the backup you want to import, and then tap OK.
  5. Enter the password you've set for this backup, and then tap OK.

Backing up your text messages

Keep important text messages by backing them up so you can restore them to the HTC Messages app, if needed. The Messages app backs up either to the phone storage or to your storage card if you have one inserted.
Important: Text messages in the secure box and blocked messages will not be backed up. To include such messages to your backup, move them first to the general message box.
  1. From the Home screen, tap , and then find and tap Messages.
  2. Tap > Back up/Restore SMS > Back up > Back up SMS.
  3. To help protect your data, set a password for your backup. Be sure to remember this password. You'll need to enter it again when restoring messages.

    If you don't need a password, select Do not password protect this backup.

  4. Enter a name for your backup file, and then tap OK.

Backing up text messages by email

Important:
  • You need to set up your email account in the HTC Mail app.
  • Text messages in the secure box and blocked messages will not be backed up. To include such messages to your backup, move them first to the general message box.
  1. From the Home screen, tap , and then find and tap Messages.
  2. Tap > Back up/Restore SMS.
  3. Tap Back up > Back up SMS via mail.
  4. To help protect your data, set a password for your backup. Be sure to remember this password. You'll need to enter it again when restoring messages.

    If you don't need a password, select Do not password protect this backup.

  5. Enter your email address.
  6. Compose your email message, and then send it.

Restoring text messages

  1. From the Home screen, tap , and then find and tap Messages.
  2. Tap > Back up/Restore SMS > Restore.
  3. Choose how you want to restore the messages, and tap Next.
  4. Tap the backup to import.
  5. Enter the password you've set for this backup. If you didn't set a password, select This backup file is not password protected.
  6. Tap OK.
To restore text messages that were backed up via email, open the email message with the backup file attachment from the Mail app. Tap the attachment to download it first, and then tap it again to open the backup file to import. Enter the password you've set for this backup or select This backup file is not password protected.
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