Answers to some common questions
  • 1.
    What's the auto-refresh schedule of HTC BlinkFeed?

    What's the auto-refresh schedule of HTC BlinkFeed?

    You can refresh HTC BlinkFeed anytime by manually pulling down on the screen. If you want feeds to auto-refresh, here's when HTC BlinkFeed automatically refreshes content:
    • If your phone is on Wi‍-Fi, HTC BlinkFeed refreshes content every hour.

      Plug in your phone while connected to Wi‍-Fi and HTC BlinkFeed refreshes every fifteen minutes.

    • If you've set HTC BlinkFeed to auto-refresh using your mobile data or Wi‍-Fi connection, content will be refreshed every two hours when the phone uses data connection.
    • Some feeds from apps like Calendar may only happen once per day.

    Updating content for the first time for newly added feeds may take a few minutes.

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  • 2.
    Why does the weather clock widget sometimes appear on HTC BlinkFeed, and sometimes it doesn't?

    Why does the weather clock widget sometimes appear on HTC BlinkFeed, and sometimes it doesn't?

    The weather clock widget doesn't show on HTC BlinkFeed® by default. This is because the widget panel which is your main Home screen by default already has the weather clock widget.

    Once you change HTC BlinkFeed to be your main Home screen, the weather clock widget will then show on HTC BlinkFeed. For details, see the topic about changing the main Home screen in the user guide or how-tos.

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  • 3.
    How do I switch between HTC BlinkFeed and the home screen app that I downloaded?

    How do I switch between HTC BlinkFeed and the home screen app that I downloaded?

    1. Go to Settings, and then tap Personalize.
    2. Tap Home screen.
    3. Choose which home screen mode you want to use — the home screen app you downloaded or HTC BlinkFeed.
    Note: This feature may not be available in some phones.
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  • 4.
    Can I customize a hardware button to be the Menu button?

    Can I customize a hardware button to be the Menu button?

    Yes. You can set the Home button to open the Menu.
    1. Go to Settings, and then tap Display, gestures & buttons.
    2. Tap Home.
    3. Choose how you want to open the Menu, which is to press and hold the Home button.
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  • 5.
    Can the lock screen be removed or hidden?

    Can the lock screen be removed or hidden?

    Yes. If you prefer not to have a lock screen, you can disable it in Settings.
    1. Go to Settings, and then tap Security > Screen lock.
    2. Tap No lock screen. Both the security and lock screens will be disabled.
    Note: Some Exchange security policies may force a lock screen to be enabled with a PIN and/or password.
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  • 6.
    How do I switch between the HTC Sense keyboard and third-party input methods?

    How do I switch between the HTC Sense keyboard and third-party input methods?

    If you installed a third-party input method or keyboard, turn it on first to be able to see it in the input method selection menu from the Notifications panel.
    1. Turn on the third-party input method from the app that you installed.

      Or go to Settings, and then tap Language & keyboard. Under Keyboard & input methods, tap the On/off switch of the third-party input method.

    2. Open the app that you want to use for entering text.
    3. Tap the area where you want to enter text.
    4. Slide open the Notifications panel, tap Choose input method, and then choose whether to use HTC Sense Input or the third-party input method.
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  • 7.
    What's new in the Android 4.4.3 update?

    What's new in the Android 4.4.3 update?

    The Android 4.4.3 update provides system enhancements and app updates.

    System and power improvements

    • More battery usage details in Settings
    • Improvement to mobile network, Wi‍-Fi, and Bluetooth performance
    • Resolved software issues
    App updates
    • New File Manager app
    • Improvement to Image match search results in Gallery
    • Improvement to auto white balance and focus in Camera
    • Support for Google Chromecast device in Media output
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  • 8.
    Does a SIM card need to be inserted to use HTC Transfer?

    Does a SIM card need to be inserted to use HTC Transfer?

    No. HTC Transfer uses Wi‍-Fi to transfer your data from your old phone to your new phone. On your old phone, you can either use a Wi‍-Fi or data connection to download the HTC Transfer Tool.
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  • 9.
    Can I still use HTC BlinkFeed even when I'm offline?

    Can I still use HTC BlinkFeed even when I'm offline?

    Yes. HTC BlinkFeed displays cached content when you're not connected to the Internet.

    Go to HTC BlinkFeed settings and tap Offline news reading to set whether to cache text only or full articles for offline reading.

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  • 10.
    Why do different apps have different color themes?

    Why do different apps have different color themes?

    Depending on the type of app, some apps are predefined with a theme of 4 colors by default.
    • Blue: communication apps such as Mail and Messages
    • Green: data-centric apps such as HTC BlinkFeed and Weather
    • Orange: entertainment apps such as Gallery and Music
    • Black: settings
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  • 11.
    Can I change the color theme of HTC BlinkFeed and apps?

    Can I change the color theme of HTC BlinkFeed and apps?

    In Settings, you can choose a preset theme that has a different set of colors. You can't choose your own colors.
    1. Go to Settings, and then tap Personalize.
    2. Tap Theme.
    3. Tap a thumbnail that has the set of colors you like, and then tap Apply.
    4. Tap No to keep your current Home wallpaper, or tap Yes to use the selected theme's wallpaper.
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  • 12.
    I see tutorial videos on the phone but why can't I play them back?

    I see tutorial videos on the phone but why can't I play them back?

    Starting from HTC Sense 6, HTC has changed the way the tutorial videos are played back on phones that have Tips & Help. The videos are now streamed, no longer downloaded, to your phone.

    Please update your phone to the latest HTC Sense version to stream and watch the tutorial videos. We recommend that you update to the latest HTC Sense version to get all of the new and improved features.

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  • 13.
    Will HTC BlinkFeed use up too much power and memory?

    Will HTC BlinkFeed use up too much power and memory?

    HTC BlinkFeed is optimized to work well on your phone without draining your battery or taking too much memory or RAM.

    Even when you've set HTC BlinkFeed to update frequently, your battery usage is about the same as when you're browsing stuff on your phone. Also, RAM usage of HTC BlinkFeed is low. This, of course, depends on the number of feed sources you have selected in HTC BlinkFeed.

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