Discover new ways to use your HTC phone through our quick tutorial videos.
If you’re passing
HTC One V on to someone else or
HTC One V has a persistent problem that cannot be solved, you can perform a factory reset (also called a hard reset).
If you can’t turn
HTC One V on or access settings, you can still perform a factory reset by using the hardware buttons on
HTC One V.
Depending on the type of update, the update may erase all your personal data and customized settings, and also remove any applications you’ve installed. Make sure that you’ve backed up the information and files you want to keep.
Wait for the update to finish.
HTC One V will then restart automatically.
HTC One V uses these storage types:
Apps are installed to this storage, labeled as
Internal storage in
Storage settings. It also stores data such as your text messages, contacts you created or synchronized to your phone, account settings, and more.
This storage is managed and carefully guarded by your phone since it contains your private information. When you connect your phone to your computer, this storage is not accessible from your computer.
Storage contents will be erased when you do a factory reset. Make sure to back up your data before starting a factory reset. Some apps allow you to back up to your storage card, such as
This is another built-in storage, labeled as
Phone storage in
Storage settings. This is where you can store your files.
When you connect your phone to your computer and you selected
Media sync mode, this storage is accessible and you can either sync or copy files to it.
When you connect your phone to your computer, the storage card is accessible from your computer and you can either sync or copy files to it.
The default storage for your files, whether it's the
Phone storage or your storage card, may vary from app to app. Some apps such as
Camera allow you to set the default storage.
HTC One V is running slower than normal, an application is not performing properly, or
HTC One V becomes unresponsive, try restarting
HTC One V and see if that helps solve the problem.
Call History to check missed calls, your dialed numbers, and received calls.
You'll see the missed call icon in the status bar when you miss a call.
When Disk drive mode is enabled while
HTC One V is connected to the computer, you will not be able to use apps on
HTC One V to access the storage card.
Download and install
HTC Sync Manager, when available, from our website. Or in the meantime, download and use the latest version of
HTC Sync to sync your media and data.