SETTINGS & SERVICES
Using HTC Backup
SETTINGS & SERVICES

Using HTC Backup

Save the time and frustration of re-creating your personalized HTC One SV experience when you do a factory reset or you lose, damage, or buy another phone. On HTC One SV, use HTC Backup to do a daily backup to the cloud so you can easily restore your content and settings next time.

HTC Backup uses your Dropbox storage to keep your content and settings. It can back up and restore the following:

Home screen settings These include your categories and headlines in HTC BlinkFeed, widgets, and Home screen layout.
Accounts and passwords HTC Backup stores the login credentials for many popular email and social network accounts, including Exchange ActiveSync, Microsoft Hotmail, Flickr, LinkedIn, Evernote, and POP/IMAP.
Apps and settings These include your web bookmarks, personal dictionary, Wi-Fi networks, apps you've installed, grid size and sort order in the All apps view, and over 150 other settings.

Backing up HTC One SV

Turn on HTC Backup to do a daily backup of your phone over Wi-Fi. You can turn it on by selecting Back up phone daily while doing the on-device setup, or enable it in Settings.
  1. Go to Settings, and then tap Backup & reset.
  2. Tap Backup account.
  3. Choose HTC Account as your backup account, and sign in to your account.
    Note:
    • You can sign in with your HTC Account or Facebook account.
    • If you're already signed into your Google Account, tap it to change your backup account to your HTC Account.
  4. Sign in to Dropbox, if you haven't done so.

    Tap Turn on to have your photos and videos uploaded to Dropbox as you capture them.

  5. To do a daily backup, make sure the Automatic backup switch is on. You can also tap Back up now to manually back up your phone anytime.
    Note: Depending on the amount of content, doing a manual backup may incur additional data costs and take a long time. Using a Wi-Fi connection is recommended.
You'll see the most recent backup date and time under Backup history.

Restoring your backup to your phone

If you've used HTC Backup before, you can restore your backup to HTC One SV, or to a new HTC phone.
Important: Depending on the amount of content, restoring your backup to your phone may incur additional data costs and take a long time. Using a Wi-Fi connection is recommended.
  1. When you turn on a new HTC phone for the first time or after a factory reset, choose to restore content, and then select Restore from HTC Backup on the Set up phone screen.
  2. Sign in using your HTC Account or Facebook account, depending on which one you used to back up your phone before.
  3. Sign in to the same Dropbox account that you used to back up your phone, and choose to allow HTC Backup to access Dropbox. Your backup history will then be displayed.
  4. Select a backup, and then tap Next.
  5. Wait for your settings to be restored.
  6. Tap OK to continue restoring your previously installed apps.
Your apps will be restored in the background, and you can track the progress via a notification in the status bar. Your apps will appear in the All apps view as they are installed. The All apps and Home screen shortcuts will be reorganized as in your backup after all of your apps have been installed. You may continue using your phone while apps are being restored.
Tip: You can also go to Settings, and then tap Backup & reset > Restore from HTC Backup.

Before this, make sure you've already signed in to the same account that you used to back up your phone before. Also, if you've started changing settings or data on your phone, clear the App data and settings restore option before restoring your backup to avoid overwriting them.

 
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