GETTING STARTED FAQs
COMMON QUESTIONS
COMMON QUESTIONS
Select an issue from the dropdown:
  • 1:
    Device Features
    1. Silence your device
      Press down on the Volume Key on the side of the device until the volume is turned off

      Change volume during media playback
      Use the Volume Up/Down on the side of the device during media playback
     
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  • 2:
    General Tips
    View which applications have recently been accessed
    Tap the recent applications button next to the Home button

    Put the device in vibrate mode
    Press the Volume key down several times until the device vibrates

    Put the device in silent mode
    Press the Volume key down several times until the volume is off

    Put the device in Airplane mode
    Press and hold the Power button and then tap Airplane mode.

    Access settings
    From the Home screen, open the All apps menu and tap Settings.

    Access the Android Market
    Open the All apps menu then tap Market.

    Install an application from the Android Market
    Choose the desired application in the Market and tap Install. Follow the screen prompts.

    Remove an application that was installed to the device
    Open the All apps menu and tap Settings > Applications > Manage applications. Locate the desired application, tap it, and then tap Uninstall. (Preloaded apps may not be uninstalled and may only allow you to uninstall updates)

    Search
    Tap the Search key (magnifying glass icon.)

    Enable or disable Wi-Fi
    Open the All apps menu and tap Settings > Wireless & networks and then tap Wi-Fi to enable or disable.

    Enable or disable Bluetooth
    Open the All apps menu and tap Settings > Wireless & networks and then tap Bluetooth to enable or disable.

    Set a screen lock
    Open the All apps menu and tap Settings > Security > Configure lock screen and then tap Pattern, PIN or Password depending on the type of lock you would like.

    Zoom in/out on the camera
    While the camera is active, swipe your finger up or down on the scroll bar on the left-hand side of the screen.

    Sync social networking accounts
    Open the All apps menu and tap Settings > Accounts & sync and then tap Add account. Choose the desired account type.


    How to unlock the screen using the lock-screen icons

    While on the lock screen, drag the desired icon into the ring to launch that program

    How to enable Incognito Mode in the browser
    While in the browser, tap Menu then New Incognito tab

    Leap View
    While on one of the home screens, make a pinching motion on the screen to access leap view

    Set Internet Home Page
    While in the Internet application, navigate to your desired homepage.  Tap Menu > Settings > General > Set homepage

    How to resize a widget
    Tap and hold on the desired widget for one second then release.  If the widget supports resizing, the widget will appear with sizing handles.  Modify the size as desired.

    How to enable or disable text prediction on the keyboard
    Navigate to All apps > Settings > Language & input > Configure input methods > Settings > Text input and modify the Prediction setting as desired.

    How to modify the auto-rotate screen option
    Navigate to All apps > Settings > Screen and modify the Auto-rotate screen setting as desired.

    How to modify the screen timeout option
    Navigate to All apps > Settings > Screen and modify the Timeout setting as desired.

    How to modify the screen brightness option
    Navigate to All apps > Settings > Screen and modify the Brightness setting as desired.

    How to set your homepage to view your Most Visited Websites
    While in the Internet application, tap Menu > Settings > General and enable Most-visited homepage. Tap the Back button and then tap Menu > Home. The most visited websites will now appear as your homepage.

    How do I set bookmarks into my Bookmark widget
    The Bookmarks widget will automatically display any bookmarks that have been set using the default web browser. To add a bookmark, browse to the desired website and tap the Add (+) button on the top toolbar.

     
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  • 3:
    Typing

    Access the keyboard
    Tap in a text box and the keyboard will appear.

    Close the keyboard
    Tap the keyboard with arrow down icon on the bottom left of the keyboard.

    Turn on CAPS
    Tap the up arrow/Shift key twice. You will see an underscore appear under the arrow up.

    Access the special characters on the top of each letter
    Tap and hold the desired key until the desired character appears. Alternatively, tap the 12# key on the keyboard to display the character map.

    Access the special characters
    Tap the 12# key on the keyboard.

     
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  • 4:
    Browser

    Access the browser
    From the Home screen, tap the All apps menu and then tap Internet.

    Open a desired webpage
    Tap in the address bar and enter the desired URL.

    Zoom into a webpage
    Use two fingers to make a pinching motion on the screen, or just double-tap the screen.

    Zoom out of a webpage
    Use two fingers to make an outward pinching motion on the screen, or just double-tap the screen.

    Start a Google search
    Tap the Search key (magnifying glass icon) button to bring up the search window.

    Switch windows
    Tap the Tabs icon in the upper right corner then choose the desired tab

    Close windows
    Tap the Tabs icon in the upper right corner then click the X on the desired tab. Please note that the close (X) icon is only visible when multiple tabs are open.

    Create a bookmark
    Tap Add (+) while on the desired webpage.

    Rotate the screen
    Simply rotate the device either to portrait or landscape mode. 

     
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  • 5:
    Navigating Screens
    Switch screens on the home screen
    Slide your finger left or right across the Home screen.

    View all Home screens at the same time
    Use the Leap feature -- make a pinching motion on any Home screen to view all Home screens. You can also press the Home key twice. 
     
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  • 6:
    Attachments (Mail)
    Download an attachment
    Tap View Attachment then tap the down arrow next to the name of the attachment.

    View all emails with attachments
    Scroll to the paperclip icon in the inbox.

    Save an attachment
    If you download an attachment it is automatically saved to your tablet storage.

    Open an attachment
    After downloading the attachment, tap the icon for the attachment.
     
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  • 7:
    On the Home Screen

    See programs and applications
    To open the application list tap the All apps icon near the upper right of the Home screen.

    Customize the Home screen(s)
    You can customize your Home screen to display applications, shortcuts, and widgets. Add an application, widget, or shortcut to the Home screen.

    1. Tap and hold a vacant spot on the Home screen or press the + button.
    2. Select Widget, Apps, or Shortcuts
    3. Select the desired item to place on the Home screen.
    4. The icon is added to the Home screen.

    To remove an icon from the Home screen:

    1. Tap and hold the icon that you want to remove.
    2. Slide the icon to the Remove trash can

    Open or select items
    Tap any icon to start using the application.

    Return to the Home screen
    Tap the Home key.

    Access the System Status (network, battery level, etc.)
    Navigate to All apps > Settings > About tablet

    Add an applications shortcut
    To quickly add an application shortcut to a Home screen, open the All apps menu, tap and hold an application icon, and release in the desired location.

    Turn the screen off
    Press the Power button.

    Rearrange the icons on the home screen
    Tap and hold the desired icon or widget and then drag the icon/widget to the desired location or screen.

    Switch Scenes
    Tap Personalize > Scene. Choose the desired Scene.

    Change the style of widget displayed
    Tap and hold the desired widget then drag it to Edit

    Change the wallpaper
    Tap Personalize > Wallpaper choose the desired wallpaper.
     
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  • 8:
    Calendar

    Open the calendar
    Open the All apps menu and then tap Calendar.

    Create a new appointment
    While in the calendar, tap the Add (+) sign and fill in the necessary information.

    Switch to Agenda View
    While in the calendar, tap the Agenda view

    Open an appointment
    Tap the appointment.

    Delete an appointment
    Tap and hold the appointment and select Delete event from the menu.

    Add the calendar to a Home screen
    On the Home screen tap Add (+) and select the desired calendar widget.  

     
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