To learn more about finding the right app, go to
A factory reset is not a step to be taken lightly. It’ll remove your primary
Microsoft account and you may lose data if it has not been synced. Be sure to back up any data and files you want to keep before you do a factory reset.
A factory reset may not permanently erase all data from your phone, including personal information, which may be recoverable by others.
The most convenient way to do a factory reset is via the settings.
If you can’t turn your phone on or access settings, you can still perform a factory reset by using the phone's buttons.
Whether your friends and family are on their mobile phone or at their computer, you can send them text messages or
Microsoft Messenger instant messages.
You can also start a
You can also send a message to a Facebook contact.
Repeat to add more recipients, and their names will be added automatically in the
For example, tap
available to sign in so that your family and friends will see you online in their
After you set your chat status and sign in, you'll see who's online in the
Messaging app. Tap a contact to send the person an instant message.