Product Support

HTC Hero

Choose a category:

Settings

How do I unlock the screen? more
To unlock the screen press Menu and slide the bar down. If you have set a pattern password, draw the pattern you set to unlock.
I didn't create a Google account if I skipped creating during setup? more
You can create a Google account online or by launching a Google application from your phone that requires an account to operate such as Gmail.
How do I reset and restore my phone back to the factory default settings? more
Resetting the phone deletes all data, including downloaded applications, and resets the phone back to its initial state. Press HOME > MENU, then tap Settings > Security > Factory data reset. On the Factory data reset screen, tap Reset phone and then tap Erase everything. To reset the phone using phone buttons, with the phone turned off, press and hold the HOME, END CALL/POWER, and BACK buttons. The reset process will start after a few seconds.
How do I modify my Date and Time settings? more
You can modify the Time Zone, Date, and Time on your device by tapping the clock on the Home screen.
How do I set the device pattern password? more
To set the device password, from the Home screen press Menu > Settings > Security > Set unlock pattern. Set the pattern as desired then ensure the Require pattern box is checked.