Product Support
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GPS
- What is GPS? more
- GPS (Global Positioning System) is a satellite-based radio navigation system that consists of three segments: the satellite constellation, ground control network, and user equipment. People use GPS on their mobile devices with navigation software applications such as Sprint Navigation. Was this helpful? Yes | No
- What could be causing my phone to get a poor GPS signal? more
- The GPS signal cannot pass through solid non-transparent objects. Signal reception may be affected by obstructions such as high-rise buildings, tunnels, bridges, forests, weather (rainy or cloudy days), etc. Was this helpful? Yes | No
- How do I turn on GPS? more
- On the Home screen tap Menu > Settings > Location > Use GPS satellites. Was this helpful? Yes | No
- How do I use GPS on my phone? more
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In order for you to use GPS on your phone in applications such as Footprints and Google Maps™, first turn on GPS. On the Home screen tap Menu > Settings > Location > Use GPS satellites.
If you are having trouble connecting to a GPS satellite, try the following to see if you can help.
- Make sure that Use Wireless Networks is checked in the settings menu located at Menu > Settings > Location.
- Make sure you have a clear unobstructed view of the sky. Things such as ceilings, roofs, and weather may affect GPS performance.
- To achieve the best performance, try to place yourself in an area for there is a 360-degree view of the sky. Tall buildings and walls may slightly affect GPS performance.





