Note: When you choose this option, you will see 2 drives mounted on your computer. One drive will be for your phone memory (and have the name HTC STORAGE) whilst the other drive will be for your SD card.
If your device will not power on, your battery may be drained or not seated correctly.
The largest card supported by your phone is a 32GB micro SDHC.
The device has a protection feature that if the device becomes too warm (due to use of GPS or Bluetooth while charging, using the device as a wireless modem, etc.), the auto protection feature will be triggered and the charging process will be stopped. Once the device cools down, it will then begin charging again.
There are 2 ways to perform a soft reset. Proceed with the first option before attempting the second.
Via Power button
Via battery pull
App storage locations setting shows which storage your phone is using for specific built-in apps. While you can switch storage locations by going into individual apps, this setting allows you to do it all from one screen.
Note: If you want to change all the locations at once to the same location, tap Update all and choose the new location.
Your battery can take up to 3 hours to fully charge using the AC charger. This time also depends if you are using the phone while it is charging or if it is performing other functions (e.g. streaming music, synchronizing, etc.) while it is charging. It will take much longer using the USB port as that is the trickle charge function.
Tip: If the battery level is below 30%, use the AC adapter instead of a car charger or USB cable.
Note: These steps only apply to the built-in keyboard.
The USB cable acts as a trickle charger when plugged into a PC, so it takes longer a wall charger to recharge your device. While the USB will work, it is recommended to use the AC charger, especially if the battery level reaches 10% or below.
Google keeps track of all applications that you have downloaded from the Play Store. To access this list:
Your phone automatically manages memory for you but if you want to close out a specific application,
If you are always closing out an application that you are not using, consider disabling or uninstalling the app.
To lock your phone, briefly press the Power button.
Yes, you can set up more than 1 Gmail account on your phone. To set up additional Gmail accounts,
Note: You need to have installed the official Dropbox app and be signed in
To create a folder on your home screen, drag one app or shortcut on top of another and release. A folder is automatically created.
Note: You can have a maximum of 7 panels and a minimum of 1 panel on your home screen.
To delete a panel:
Note: You will not be able to delete the panel with the Home icon
To add a panel:
Yes, your phone is compatible with a hearing aid.
Note: If the widget you have chosen is larger than the amount of space available on the home screen, you will see a No more room on this Home screen message. Your widget will not be added. Consider adding the widget on another panel or moving your other items on that panel around to make space.
Note: You can also access the notification panel on your phone’s lock screen if it is not secured with a screen lock.
To enter Airplane mode
To exit Airplane mode