While on a call, press the Volume Up or Volume Down button to increase or decrease the in-call volume.
Note: Pressing the volume buttons when not on an active call will change the volume for other functions of the phone such as ringtone or media.
While on an active call, tap the microphone to toggle mute.
When the microphone icon is green, you have turned mute on.
When the microphone icon is white, you are turned mute off.
While on a call, tap the speakerphone button (located to the right of the microphone icon for toggling mute) to toggle speakerphone.
When the speakerphone icon is green, you have turned on speakerphone.
When the speakerphone icon is white, you have turned off speakerphone.
Note: You can create a conference with up to 2 contacts
There are several reasons the setup process could have failed.
When you decline a call, there are 2 options you can exercise:
Note 1: If you are not sure which button is the voice command button on your Bluetooth headset, please check the user manual
Note 2: If your contact has more than 1 number, you can also say “Call <contact> at <location>”. For example, you can say “Call Amy at home”.
While on Call 1 and Call 2 comes in, tap the green Answer button to pick up Call 2. Call 1 will be put on hold while Call 2 is active.
To switch between calls, tap on the call.
To end a call with one while keeping the other, tap End Call while active on the call you want to end. Your phone will hang up both calls and then call you back within seconds to connect you to the other call. The caller on the other line will not have to do anything.
If you are trying to open an attachment that is not supported on your phone, you may get a pop up saying Unable to open this type of file
If your attachment is not recognized, you may browse the Play Store to find programs that may support the file type you would like to view.
When sending a group SMS or MMS, you have 2 ways of sending the message: Group Conversations and Individual Messages. The option can be selected after you have entered 2 or more recipients in the To box.
Tap on the right of the option you have selected to get a description of each.
To end an active call, tap the red End Call button
By default, if you have signed into social network accounts on your phone, it will attempt to match your contacts to their social network profiles and use those photos. However, if you have more than one social network account or just want to choose which photo to use for a contact, you can do so as well.
When the screen is off and a call comes in, drag the green Answer circle into the ring to answer the call.
Your phone supports Exchange, POP and IMAP email account types.
Your phone comes with Talk, an instant messaging platform powered by Google. It supports a rich messaging experience, including video chat. If you have already signed into a Google account on your phone, you will be able to use Google Talk. Note that data charges may apply.
Alternatively, you can also search the Play Store for applications that support other third party instant messaging platforms that you are familiar with.
Yes, to view emails from all accounts set up in Mail:
If you have a contact that exists in more than one account, chances are, there might be variations to the contact’s name. For example, you could have a colleague called Wang Angela that is saved in your Exchange account. You could also have a contact for her that you save as Angie. On Facebook, it’s Angela Wang. To choose how the name is displayed:
When the screen is on (e.g. when you are using the phone) and a call comes in, tap the green Answer button to answer the call.
Note: If you are unsure of these settings for steps 9 and 10, please check with your email provider before proceeding.
With groups, you can send messages or emails to everyone in the group.
A contact card is an entry in the People application that contains information about you. It’s like a digital business card that you can easily share when needed by SMS, MMS, email or Bluetooth.
The (Ungrouped contacts) in your Google account contains a list of contacts that you might have interacted with on Google services (e.g. Gmail). For example, if you have emailed a company’s help account, the email address will appear in this group.
The (Ungrouped contacts) are usually hidden by default so you don’t see them in People unless you have chosen to.
Your Google contacts are synced by default when you sign into your Google account. If you changed this setting in the past, here is how you can change it back:
You can easily switch how you are communicating with a contact by tapping on their profile picture and choosing how you want to communicate.
For example, if you are reading an email from your friend, tapping on their picture would pop up their profile. Instead of replying via email, you could, for example, tap on Call mobile and initiate a call to your friend.
How to set out of office
How to remove out of office
Note: If you are unsure of these settings for steps 7 and 8, please check with your email provider before proceeding.
Your Exchange Server may have settings, which by default, mark emails retrieved from your device as read. Please contact your system administrator to find out what settings your Exchange Server uses.
It may take several minutes for a sync to complete, depending on how many days’ worth of emails you have chosen to sync, the size of each email and if you have chosen to download attachments. The notification bar on the home screen will display two arrows in a circle while syncing is underway.
Your first email sync is usually longer than subsequent email syncs (provided no settings have been changed).
Tap on the contact you want the number saved to
Note: If the option to Delete group is not available, it means that you the group is a system group and cannot be deleted. Consider removing the contacts from the group instead.