Android.process.acore force close fix for all devices running Android 4.1 (Jelly Bean)

Android.process.acore force close fix for all devices running Android 4.1 (Jelly Bean)

HTC has developed a fix for an android.process.acore issue affecting HTC devices running Android 4.1 (Jelly Bean). Most products have already received this fix through regular software updates. If you haven't received the fix, you can check for the update manually: Navigate to Settings > About > Software updates > Check now > to get People v4.5.538722 apk update.

If you have not received the update yet and there isn't one available through the steps above, you may download and install the update using the steps below.

1. The update will NOT remove any personal data from your phone.
2. On your phone, enable “Unknown sources". (Settings > Security > Unknown sources, enable it)
3. Open your device's browser.
4. Navigate to www.htc.com/www/support/.  Find the support content titled “Android.process.acore.force close fix for all devices running Android 4.1 (Jelly Bean)” > click “Learn more” > Proceed to step 5)
5. Check your Phone model below and click the “Download link” in order to begin downloading the APK.

Target Phone list I

HTC Butterfly

DROID DNA by HTC (Verizon Wireless)

HTC J Butterfly

HTC One XT

HTC One X

HTC One X 16G

HTC One X+

HTC One X+ 64G

HTC One™ X+ (AT&T)

HTC EVO™ 4G LTE (Sprint)

HTC One S

HTC One S Special Edition

HTC One XL

HTC J

 

 

Download link


Target Phone list II

HTC One XC

 

 

 

Download link

6. After download is complete, slide down the notification bar and click the notification of APK download to install.
7. Follow the steps on screen to complete the install process.
8. Return to step 2 to disable “Unknown sources” setting. 
9. Restart your device.
10. The new version of “Contacts Storage” app will be 4.5.538722. (To confirm you have installed the updated version, navigate to Settings > Apps > switch to “All” tab > use “Search” for “Contacts Storage” and click in > check the “version”)