Voicemail

Setting Up Your Voicemail

Your device automatically transfers all unanswered calls to your voicemail, even if your device is in use or turned off. You should set up your Sprint Voicemail and personal greeting as soon as your device is activated.

1.	Press and tap > Voicemail.

2.	In the Personalize your Voicemail window, tap Personalize now.

3.	Your device will automatically connect with Sprint Voicemail service. Follow the voice prompts to:

Create your passcode.

Record your name announcement.

Record your greeting.

Note: Voicemail Passcode Sprint strongly recommends that you create a passcode when setting up your voicemail to protect against unauthorized access. Without a passcode, anyone who has access to your handset is able to access your voicemail messages.

Voicemail Notification

There are several ways your device alerts you to a new message:

By sounding the assigned ringer type.

By displaying at the top of your screen.

By flashing the notification LED (if enabled).

New Voicemail Message Alerts

When you receive a new voice message, you will see a message in the Notification panel (see “Notifications Panel”).

Note: When you are roaming off the Nationwide Sprint Network, you may not receive notification of new voicemail messages. Sprint recommends that you periodically check your voicemail by dialing 1 + area code + your wireless phone number. When your voicemail answers, press and enter your passcode. Roaming rates apply when you access voicemail while roaming off the Nationwide Sprint Network. Your device accepts messages even when it is turned off. However, your device notifies you of new messages only when it is turned on and you are in a Sprint service area.

Retrieving Your Voicemail Messages

You can review your messages directly from your wireless device or from any other touch-tone phone.

Using Your Device

1.	Press and tap > Voicemail.

2.	Tap on a message to play it back.

Using Another Phone to Access Messages

1.	Dial your wireless phone number.

2.	When your voicemail answers, tap .

3.	Enter your passcode.

Tip: When you call voicemail from another phone, you first hear the header information (date, time, and sender information) for the message. To skip directly to the message, tap during the header.

Clearing the Message Icon

Your device may temporarily continue to display the message icon after you have checked your voice and text messages.

Open the Notifications panel (see “Notifications Panel”) and tap Clear notifications.

Voicemail Key Guide

Here’s a quick guide to your keypad functions while listening to voicemail messages.

Date/Time Send Reply Advance

Replay Rewind Forward

Erase Return Call Save

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