Voicemail

Setting Up Your Voicemail

Your device automatically transfers all unanswered calls to your voicemail, even if your device is in use or turned off. You should set up your Sprint Voicemail and personal greeting as soon as your device is activated.

1.	From the Home screen, tap .

2.	Press and hold .

3.	Follow the system prompts to:

Create your passcode.

Record your name announcement.

Record your greeting.

Note	Voicemail Passcode Sprint strongly recommends that you create a passcode when setting up your voicemail to protect against unauthorized access. Without a passcode, anyone who has access to your handset is able to access your voicemail messages.

Voicemail Notification

There are several ways your device alerts you to a new message:

By sounding the assigned ringer type.

By displaying at the top of your screen.

New Voicemail Message Alerts

When you receive a new voice message, your device alerts you and prompts you to call your voicemail.

To call your voicemail:

1.	From the Home screen, tap .

2.	Press and hold .

Note

When you are roaming off the Nationwide Sprint Network, you may not receive notification of new voicemail messages. Sprint recommends that you periodically check your voicemail by dialing 1 + area code + your wireless phone number. When your voicemail answers, press and enter your passcode. Roaming rates apply when you access voicemail while roaming off the Nationwide Sprint Network. Your device accepts messages even when it is turned off. However, your device notifies you of new messages only when it is turned on and you are in a Sprint service area.

Retrieving Your Voicemail Messages

You can review your messages directly from your wireless device or from any other touch-tone phone.
To dial from your wireless device, either speed dial your voicemail or use the menu keys.

Using One-Touch Message Access

From the Home screen, tap , and then press and hold .

Using Another Phone to Access Messages

1.	Dial your wireless phone number.

2.	When your voicemail answers, tap .

3.	Enter your passcode.

Tip	When you call into voicemail, you first hear the header information (date, time, and sender information) for the message. To skip directly to the message, tap during the header.

Clearing the Message Icon

Your device may temporarily continue to display the message icon after you have checked your voice and text messages.

Open the Notifications panel (see “Notifications Panel”) and tap Clear notifications.

Voicemail Key Guide

Here’s a quick guide to your keypad functions while listening to voicemail messages.

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