Digital wireless telephones sometimes cause interference because of electromagnetic energy emitted by the telephone's antenna, backlight, or other components. Therefore, the Federal Communications Commission has adopted specific hearing-aid compatibility rules for digital wireless telephones.

The standard for compatibility of digital wireless phones with hearing aids is set forth in American National Standard Institute (ANSI) standard C63.19. ANSI C63.19 contains two sets of standards: an “M” rating (originally a "U" rating) from one to four for reduced radio frequency (RF) interference, to enable acoustic coupling with hearing aids that do not operate in telecoil mode, and a “T” rating (originally a "UT" rating) from one to four to enable inductive coupling with hearing aids operating in telecoil mode. These rating are on a scale from one to four, where four is the most compatible. A digital wireless handset is considered hearing aid-compatible for acoustic coupling if it meets an "M3" or "M4" (sometimes referred to as "U3" or "U4") rating under the ANSI standard. A digital wireless handset is considered hearing-aid compatible for inductive coupling if it meets a "T3" or "T4" (sometimes referred to as "U3T" or "U4T") rating under the ANSI standard.

In addition to rating wireless phones, the ANSI standard also provides a methodology for rating hearing aids from M1 to M4, with M1 being the least immune to RF interference and M4 the most immune. To determine whether a particular digital wireless telephone is likely to interfere with a particular hearing aid, the immunity rating of the hearing aid is added to the rating of the telephone. A sum of four would indicate that the telephone is usable; a sum of five would indicate that the telephone would provide normal use; and a sum of six or greater would indicate that the telephone would provide excellent performance with that hearing aid.

If you would like more information about hearing aid compatibility, please contact our Customer Support team at 1-866-449-8358 (English), 1-866-963-0960 (Spanish), or 1-888-868-4154 (TTY). You can also reach Customer Support by email.

Carriers

These HTC models have met or exceeded an M3 rating per the HAC Specification IEEE C63.19 2006 or C63.19 2007.

ACG

Model

Rating

HTC One*

M4/T4

HTC One M9*

M4/T4

HTC Desire 816*

M4/T3

HTC Desire 626s*

M4/T4

ACS

Model

Rating

HTC One*

M3/T4

HTC One M8*

M3/T4

AT&T

Model

Rating

HTC First*

M4/T4

HTC One Mini*

M3/T4

HTC One M8*

M3/T3

HTC One M9*

M4/T4

HTC Desire 610*

M4/T3

HTC Desire Eye*

M4/T3

HTC One M8 for Windows*

M3/T3

HTC Desire 626s*

M4/T4

HTC One A9*

M3/T4

Boost Mobile

Model

Rating

HTC One SV*

M4/T3

HTC Desire 510*

M4/T3

HTC Desire 626s*

M4/T4

Cincinnati Bell

Model

Rating

HTC One M8*

M3/T4

Cricket

Model

Rating

HTC Desire 510*

M4/T3

HTC Desire 520*

M4/T3

HTC Desire 625*

M4/T4

HTC Desire 626s*

M4/T4

GCI

Model

Rating

HTC One*

M3/T4

HTC One M8*

M3/T4

HTC One M9*

M4/T4

HTC 10*

M4/T4

Google (non-Carrier)

Model

Rating

HTC One*

M3/T4

HTC One M8*

M3/T4

Metro PCS

Model

Rating

HTC Desire 626s*

M4/T4

HTC Desire 530*

M4/T4

Sprint

Model

Rating

HTC One*

M4/T4

HTC Desire 601*

M3/T4

HTC One max*

M4/T3

HTC One M8*

M4/T3

HTC One M9*

M4/T4

HTC Desire 510*

M4/T3

HTC Desire 816*

M4/T3

HTC Desire 626s*

M4/T4

HTC One A9*

M4/T3

HTC 10*

M4/T4

T-Mobile

Model

Rating

HTC One*

M3/T4

HTC One M8*

M3/T4

HTC One M9*

M4/T4

HTC One M8 for Windows*

M4/T3

HTC Desire 626s*

M4/T4

HTC 10*

M4/T4

HTC Desire 530*

M4/T4

Verizon Wireless

Model

Rating

HTC One*

M3/T4

HTC One max*

M3/T4

HTC One M8*

M4/T4

HTC One M9*

M4/T4

HTC Desire 612*

M4/T3

HTC One M8 for Windows*

M4/T3

HTC Desire 626s*

M4/T4

HTC Desire 526*

M4/T4

HTC 10*

M4/T4

HTC Desire 530*

M4/T4

Virgin Mobile

Model

Rating

HTC Desire 601*

M3/T4

HTC Desire 510*

M4/T3

HTC Desire 816*

M4/T3

HTC Desire 626s*

M4/T4

Unlocked & Developer

Model

Rating

HTC One Mini*

M3/T4

HTC One M8*

M3/T3

HTC One M9*

M4/T4

HTC Desire 610*

M4/T3

HTC Desire 626s*

M4/T4

HTC One A9*

M3/T4

HTC 10*

M4/T4

HTC Desire 530*

M4/T4

*Note: This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer.