Some useful things to know

Some useful things to know

Why am I asked to sign in again to my account?

Whenever a time interval (about 20 minutes) has passed, you'll be asked again to sign in to your HTC Watch account before you can continue to rent or purchase videos or access some settings. This is a safety precaution to check your identity and to ensure that you acknowledge that it is your account.

How long is the rental period of a video?

Depending on the studio's terms, the rental period is either 24 or 48 hours, starting from the first viewing.

If you're not immediately watching the video, you have up to 30 days before the rental expires.

Can I edit my credit card info or add a second credit card?

You can only use one card for your purchases. The card number cannot be edited.

In HTC Watch, you can only add one credit or debit card, and you do this the first time you purchase or rent a video. After you've entered and saved your card info, you can make changes to your info but not the card number. If you want to use a different credit or debit card for your payments, you need to delete your current card details and then add a new card.

Why won't HTC Watch allow me to remove a device and add a new one?

Removal is available once every 120 days.

Can I remove my HTC Watch account from my device, and how?

You can remove your account, but this will reset the HTC Watch app and delete all rental licenses. You'll then have to repurchase your rented videos.
Important: Before removing your account, check and make sure that you don't have any rentals that haven't expired.
  1. In HTC Watch, tap > settings.
  2. If you're asked to sign in again to your account, enter your password, and then tap .
  3. Tap remove account.
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