การสนับสนุน - ‎HTC 7 Mozart‎
คำตอบสำหรับคำถามที่พบบ่อย
A:
The handset only supports applications from the Marketplace. You may download applications by using Marketplace.
A:
The handset supports A2DP and AVRCP Bluetooth profiles.
A:
Internet Explorer currently does not support Adobe Flash.
A:
To set a ring tone for incoming calls, please tap START > All apps > Settings > Ringtones & sounds > Ringtone and select the ringtone of your choice.

NOTE: All apps is the arrow pointing to the right on the start menu.
A:
To adjust the screen timeout, please tap START > All apps > Settings > Lock & wallpaper > Screen time-out > Never.

NOTE: All apps is the arrow pointing to the right on the start menu.
A:
Yes, you will lose your data on the phone. You may back up your data to avoid losing it.
A:
Please search for 3rd party software that will have this functionality. You can search using Marketplace by tapping START > All apps > Marketplace. Search using the keywords SMS back up.

NOTE: All apps is the arrow pointing to the right on the start menu.
A:
You can setup your Google account to sync email and contacts with your handset. To setup your Google account, please press START > All apps > Settings > Email & accounts > Add an account > Google.

NOTE: All apps is the arrow pointing to the right on the start menu.
A:
Warning: Resetting your phone will erase the phone’s files and settings completely. Remember to back up your phone information and settings.

There are two ways to reset the handset to factory settings: - Please tap START > All apps > Settings > About > Reset your phone. - Turn the handset power off, then press and hold VOLUME UP and VOLUME DOWN simultaneously and turn the handset back on. Press VOLUME DOWN.

NOTE 1: Resetting your handset to factory or manufacturer's default setting will delete all the data stored on your phone memory. Please back up your files first. To back up all of your personal information on your phone, please refer to "How do I back up my phone".

NOTE 2: All apps is the arrow pointing to the right on the start menu.
A:
To add multiple numbers (mobile, work, home) to a single contact, please press START > All Apps > People. Next, press and hold a contact that you want to add multiple numbers to, then tap Edit > Add phone, and then enter the number in the phone number field. Tap Phone number type, select the type from the list, then tap Done. Tap Save to finish.

To create a new contact with multiple numbers, please press START > All Apps > People > Add. Set the name, phone (can have more than one number) and other details and then tap Save.

NOTE 1: All apps is the arrow pointing to the right on the start menu.

NOTE 2: Edit is the pen icon in the lower left of the people profile screen.