Using HTC Backup

Using HTC Backup

Save the time and frustration of re-creating your personalized HTC One experience when you do a factory reset or buy another phone. On HTC One, use HTC Backup to do a daily backup to the cloud so you can easily restore your content and settings next time.

HTC Backup uses your Google Drive or Dropbox storage to keep your content and settings. It can back up and restore the following:

Personalization settings These include your feed sources in HTC BlinkFeed, widgets, wallpaper, Home screen layout, and ringtones.
Accounts and passwords HTC Backup stores the login credentials for many popular email and social network accounts, including Exchange ActiveSync, Outlook.com, Flickr, LinkedIn, and POP/IMAP.
Apps and settings These include your contacts stored on HTC One, text messages, web bookmarks, personal dictionary, Wi-Fi networks, TV remotes and viewing preferences, apps you've installed, grid size and sort order on the All Apps screen, and more.

Backing up HTC One

Turn on HTC Backup to do a daily backup of your phone over Wi-Fi. You can turn it on by selecting Back up phone daily over Wi-Fi while doing the on-device setup, or enabling it in Settings.
Important: Depending on the amount of content, doing a manual backup may incur additional data costs and take a long time. Using a Wi-Fi connection is recommended.
  1. Go to Settings, and then tap Backup & reset.
  2. Tap Backup account.
  3. Tap HTC Account.
  4. Sign in with your Google Account, HTC Account, or Facebook® account.
  5. On the Cloud storage screen, choose an online storage, and then tap OK.
  6. When prompted, sign in to Dropbox or Google Drive, and then allow HTC Backup to access your account.
    Note: If you've selected Google Drive and you used your HTC Account or Facebook account for HTC Backup, you need to sign in to your Google Account to access your Google Drive.
  7. To do a daily backup, make sure the Automatic backup switch is on. You can also tap Back up now to manually back up your phone anytime.
You'll see the most recent backup date and time under Backup history.

Restoring your backup to HTC One from Google Drive

If you backed up your phone to Google Drive before, you can restore your backup to HTC One, or to a new HTC phone.
Important:
  • Depending on the amount of content, restoring your backup to your phone through your data connection may incur additional data costs and take a long time. Using a Wi-Fi connection is recommended.
  • To restore paid apps, you need to download and install them from Google Play.
  1. When you turn on a new HTC phone for the first time or after a factory reset, choose to restore content, and then select Restore from HTC Backup on the Set up phone screen.
  2. Make sure to sign in using the same account that you used to back up your phone before. Your backup history will then be displayed.
  3. Select a backup, and then tap Next.
  4. If you used your HTC Account or Facebook account to backup your phone, sign in to your Google Account to access your Google Drive.
  5. When prompted, allow HTC Backup to access your Google Drive.
  6. After your settings have been restored, tap Next to continue setting up your phone.
  7. Slide open the Notifications panel to check if there's any notification to finish restoring your home and apps layout.
Your free apps that you've previously downloaded from Google Play will be restored in the background, and you can track the progress via a notification in the status bar.

The All Apps and Home screen shortcuts will be reorganized as in your backup after all of your apps have been installed. You may continue using your phone while apps are being restored.

Tip: You can also go to Settings, and then tap Backup & reset > Restore from HTC Backup. Just make sure that you've already signed in to the same account that you used to back up your phone before.

Restoring a backup will overwrite the current data and settings on HTC One.

Changing your online backup storage

If you've been using Dropbox or Google Drive with HTC Backup, you can switch from one online storage to another for backing up and restoring content on HTC One.
Important:
  • Make sure that HTC Backup is turned on.
  • Although you can switch between Dropbox and Google Drive back and forth, it's recommended that you only stick to one online storage. Switching from one to the other will back up all your data and files from scratch.
  1. Go to Settings, and then tap Backup & reset.
  2. Tap > Select storage service.
  3. Select an online storage, and then tap OK.
  4. Sign in to your Dropbox or Google Account, if you haven't done so.
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