Answers to some common questions

• Top 10 FAQs
• Applications
• Bluetooth
• Audio and Ringtones
• Connectivity and Internet
• Display
• General and Others
• GPS
• Messaging
• Phone
• Power and Battery
• Settings
• Synchronization
• System and Upgrade

Top 10 FAQs

• Q:What is Wi-Fi tethering?

  A:

  Wi-Fi tethering is sharing your Internet with other Wi-Fi capable devices. The phone will act as a wireless router that will broadcast a wireless network, which can be picked up by Wi-Fi enabled devices. The phone will use it's data connection (3G/GPRS) for this function. Please be advised that your mobile operator may charge extra for data services.

  To share your Internet to a Wi-Fi capable device please make sure that your data connection is turned on. From the home screen press MENU > Settings > Wireless & networks check Portable Wi-Fi hotspot. You can change the network name and secure the connection by tapping Portable Wi-Fi hotspot settings.

  After configuring the settings, the phone will start broadcasting its Wi-Fi network name and you can connect up to eight devices.

  To stop sharing the Internet connection, please uncheck Portable Wi-Fi hotspot.

  NOTE 1: A mobile Internet connection (GPRS/3G) is required to access this service. Your mobile operator may charge for using GPRS/3G.

  NOTE 2: This function requires GPRS/3G service in order to work properly, and usage may shorten the phone's battery life. Please refer to "How can I prolong my phone's battery life?"

  NOTE 3: All apps is the square icon on the lower left corner of the home screen that opens the phone's application menu.

  NOTE 4: To limit number of maximum connections, please refer to "Can I limit the number of users connected to my phone using Wi-Fi hotspot?"

• Q:How can I share my Internet with a compatible device?

  A:

  There are two ways you can share your Internet to a compatible device; either through USB or you can use the phone as a portable wireless hotspot.

  Please make sure that you have an active mobile data connection on the phone in order to use these functions.

  To share your Internet to a computer via USB, please connect the phone to a computer using the supplied USB cable and make sure that your data connection is turned on. From the home screen please press MENU > Settings > Wireless & networks and please check USB Tethering the phone will start sharing the Internet connection to the computer.

  To stop sharing the Internet connection, please uncheck USB Tethering or simply disconnect the phone from the computer.

  To share your Internet to a Wi-Fi capable device please make sure that your data connection is turned on. From the home screen please press MENU > Settings > Wireless & networks then check Portable Wi-Fi hotspot. You can change the network name and secure the connection by tapping Portable Wi-Fi hotspot settings. After configuring the settings, the phone will start broadcasting its Wi-Fi network name and you can connect up to eight devices.

  To stop sharing the Internet connection, please uncheck Portable Wi-Fi hotspot.

  NOTE 1: A mobile Internet connection (GPRS/3G) is required to access this service. Your mobile operator may charge for using GPRS/3G.

  NOTE 2: This function requires Wi-Fi, GPRS/3G in order to work properly, and usage may shorten the phone's battery life. Please refer to "How can I prolong my phone's battery life?"

  NOTE 3: All apps is the square icon on the lower left corner of the home screen that opens the phone's application menu.

• Q:Does the built in browser support Adobe Flash?

  A:

  Yes. The pre-installed browser in your phone supports Adobe Flash. Adobe® Flash® Player is included so you can enjoy more games, videos, and experience the Web as it was meant to be seen.

• Q:How can I use voice dialing with a compatible Bluetooth device?

  A:

  In order for this feature to function, you should have paired your phone to a compatible Bluetooth headset. To use voice dialing with a compatible Bluetooth device, please pressing and holding the SEARCH button on the phone and speak from the Bluetooth device.

  You can use keywords like "call "

  For example, "call John Smith home" will call John Smith's home number.

  NOTE 1: An Internet connection (Wi-Fi, GPRS/3G, etc.) is required to access this service. Your mobile operator may charge for using GPRS/3G.

  NOTE 2: This function requires Bluetooth in order to work properly, and usage may shorten the phone's battery life. Please refer to "How can I prolong my phone's battery life?"

  NOTE 3: This function can be utilized if your Bluetooth headset is already paired with your phone. Please refer to "How do I pair a Bluetooth headset?"

• Q:How do I bookmark a web site?

  A:

  You can bookmark as many websites as you want to quickly access them anytime you want. From the home screen please press All apps > Internet. While viewing the web site press MENU > Add > Add bookmark. You can edit the name of the bookmark then tap Done.

  NOTE 1: An Internet connection (Wi-Fi, GPRS/3G, etc.) is required to access this service. Your mobile operator may charge for using GPRS/3G.

  NOTE 2: This function requires Wi-Fi or GPRS/3G in order to work properly, and usage may shorten the phone's battery life. Please refer to "How can I prolong my phone's battery life?"

  NOTE 3: All apps is the square icon on the lower left corner of the home screen that opens the phone's application menu.

• Q:What version of HTC Sync do I use?

  A:

  Your phone is compatible with up to HTC Sync version 3.0. While backwards compatibility is always considered, we recommend you always use the latest version compatible with your phone. You can download this program on our website, under the support section. You will also find a detailed guide on how to use HTC Sync there.

• Q:How do I enable automatic updating for my applications?

  A:

  To enable automatic updating for the applications you have downloaded from the Android Market, from the home screen please press All apps > Market > MENU > My apps.

  This screen will show a list of applications that are currently installed on the phone. Please choose the application you want to automatically update and tap it to open. On the application description screen, put a check on Allow automatic updating.

  NOTE 1: All apps is the square icon on the lower left corner of the home screen that opens the phone's application menu.

  NOTE 2: An Internet connection (Wi-Fi, GPRS/3G, etc.) is required to access this service. Your mobile operator may charge for using GPRS/3G.

  NOTE 3: This function requires Wi-Fi or GPRS/3G in order to work properly, and usage may shorten the phone's battery life. Please refer to "How can I prolong my phone's battery life?"

• Q:How do I find the IMEI/MEID of my phone?

  A:

  There are three ways you can find the IMEI/MEID on your phone:

  1. You can get the IMEI/MEID and phone number of your phone from the home screen. Please press MENU > Settings > About phone > Phone identity.

  2. Taking the back cover and battery out, the IMEI / MEID is printed on the sticker at the back of the phone.

  3. With the phone keypads on, dial *#06#; this will automatically display the phone's IMEI.

  NOTE: IMEI or International Mobile Equipment Identity is the number used to identify GSM phones. MEID or mobile Equipment Identifier is the number used to identify CDMA phones.

• Q:How can I share my Internet from my computer to my phone?

  A:

  Internet pass-through lets you share your computer's Internet connection to your device.

  To share your computer's Internet with your device, please connect the device to the computer via USB cable then drag the status bar down from the top of the screen. Choose Internet pass-through as the connection type. The device will now be able to access the Internet through the computer's connection.

  NOTE: Please refer to "How can I synchronize my phone to my computer?" to install HTC Sync.

• Q:How do I setup multiple numbers in a single contact?

  A:

  Please make sure that the contact is saved to either the phone memory or your Google account.

  To setup multiple numbers in a single contact, from the home screen please press All apps > People then tap the contact that you wish to add details to. Next press Edit then you can add a phone number by pressing Add below phone, press Save when finished.

  NOTE 1: All apps is the square icon on the lower left corner of the home screen that opens the phone's application menu.

  NOTE 2: You can also add other details like email, postal address and more by tapping the add option on the corresponding detail.