- Download the BlackBerry applications from the "Download" section on the bottom of the page.
- Make sure your device is connected to your computer via a USB cable.
- Start the BlackBerry installation by double-clicking on the file.
- Follow the on-screen instructions to install the Connect Desktop Tool “ActiveSynchInstaller4.0.0.22.zip“ to your computer and the Connect client “BBConnect_WM6_Professional_BB_4[1].0.0.106.exe” onto your device.
* Note
1. Please back up your data first before installing the software.
2. Please close all programs on your PC/laptop when running the installation utility.
3. The device will reboot automatically after upgrading.
* If you perform a hard reset of your device, you need to reinstall the application after the hard reset.
(Support message for SEA region)
For technical support or other issues on BlackBerry Client, please refer to your respective service provider:
For SingTel users, please call SingTel at 1626 or from Overseas: +65-6738-0123; Enterprise users: 1626.
For StarHub users, please call StarHub at 1633 or from Overseas: +65-6820-1633;Enterprise users: 1800-888-8888.
For M1 users, please call M1 at 1627 or from Overseas: +65-9680-1627; Enterprise customers: 1622 or from Overseas: +65-9680-1622.