Backup and Transfer

Transferring content from an Android phone

On your old Android phone, download the HTC Transfer Tool and use it to transfer your content to your new HTC phone.

The types of locally stored content on your old phone that the HTC Transfer Tool can transfer include contacts, messages, music, photos, videos, and some settings. More types of data such as call histories, email accounts, and some HTC app settings can be transferred from HTC phones that have HTC Sense 5.5 or higher.

  1. On your new phone, go to Settings.
  2. Tap Get content from another phone or System > Get content from another phone.
  3. Choose whether to transfer from an HTC Android phone or other Android phone.
  4. On the Get content from another phone screen, tap Next.
  5. On your old phone, download and install the HTC Transfer Tool from the Google Play Store app, and open the tool.
  6. When you see a PIN on your old phone, make sure the same PIN also appears on your new HTC phone before you continue.
    Note: If the PIN code doesn't appear, tap Retry on your old phone. If it still won't appear, this may mean that your old phone is unable to connect to your HTC phone. When this happens, try another transfer method.
  7. On your old phone, tap Confirm.
  8. On your old phone, choose the types of content you want to transfer and then tap Transfer.
  9. Wait for the transfer to finish.
  10. Tap Done on both phones.