• BUY NOW
COMMUNICATION FAQs
COMMON QUESTIONS
COMMON QUESTIONS
Select an issue from the dropdown:
  • 1:
    How do I make status updates and birthdays appear on my Caller ID?
    If you've signed into your Facebook or Twitter™ account, you'll see the caller's latest status update. You may also see the caller's upcoming birthday if the event is saved on your phone or if you've signed into your online account such as Facebook.

    If you created a task in the Tasks app and linked it to a contact, the task will appear when the contact calls and if the contact has no recent status update.

     
    People found this helpful
  • 2:
    While on speakerphone, my screen turned off. How do I turn it back on?
    Press the POWER button to turn on the screen. To avoid accidentally ending the call when using the speakerphone, go to Settings > Accessibility and make sure that the Power button ends call option is cleared.
     
    People found this helpful
  • 3:
    How do I set the default SMS app?
    If you installed more than one SMS app on your phone, you can set which app will send and receive SMS. In Settings, under Wireless & Networks, tap More > Default SMS app and select an app.

    To set HTC's app as the default, tap Messages. The Messages app can send and receive both SMS and MMS and allows Group Messaging (if the device and your mobile operator support it).

     
    People found this helpful
  • 4:
    Why am I not receiving text messages from contacts who use iPhone?
    If you've just migrated your contacts from iPhone to your HTC phone, your contacts may still be texting you through iMessage service and not through SMS or MMS.
     
    People found this helpful
  • 5:
    How do I add a signature in my text messages?
    If you're using the HTC Messages app, here's how to add a signature.
     
    People found this helpful
  • 6:
    How do I receive or block group MMS?
     
    People found this helpful
  • 7:
    Why can't recipients see or join the group MMS that I sent?
    Check whether your recipients have enabled Group messaging on their mobile devices. In the Messages app, tap > Settings > Multimedia messages (MMS) and make sure that Group Messaging is selected.

    Some devices or mobile operators may not support this feature.

     
    People found this helpful
  • 8:
    How do I remove duplicated contacts?
     
    People found this helpful
  • 9:
    How do I change the signature in my email messages?
    If you added several email accounts on your phone, you need to change the signature in each account.
     
    People found this helpful
  • *Please enter your comment here ...
3
610
in
18
Thank You!
htc-one