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Restoring your backup from your online storage
GETTING STARTED

Restoring your backup from your online storage

If you used HTC Backup before, you can restore your backup to HTC One when you turn the phone on for the first time or after a factory reset.
Important: Depending on the amount of content, restoring your backup to your phone through your data connection may incur additional data costs and take a long time. Using a Wi‍-Fi connection is recommended.
  1. From the Add your account screen, sign in to your Google Account.
  2. If you see the Get your apps & data screen, tap Restore from this backup, and then select Set up as new device.
    Note: You'll see this screen when you've previously backed up an old phone to Google servers. Do not restore anything from the Google servers when you want to restore a backup from HTC Backup.
  3. If you have an existing HTC Account that uses your Google login credentials and your backup is in Google Drive™, tap Sign in with Google.

    If not, tap Remind me later, go to the Transfer or restore screen, and select Restore from HTC Backup.

  4. When prompted, choose whether to use your mobile data or Wi‍-Fi connection for restoring your backup.
  5. Follow the onscreen instructions to restore your backup and to continue setting up your phone.
  6. Slide open the Notifications panel to check if there's any notification to finish setting up your phone.

Free apps from Google Play™ will be restored in the background, and you can track the progress via a notification in the status bar. To restore paid apps, you need to download and install them from Google Play.

Your apps will appear on the Apps screen as they are installed. The Apps and Home screen shortcuts will be reorganized as in your backup after all of your apps have been installed. You may continue using HTC One while apps are being restored.

 
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