Quick Link to HTC Service
Support and Service

HTC Customer Service Hotline

Hong Kong: (852) 3077-5588
Macau: (853) 6363-1234

  • Service time:
    Monday – Saturday: 8:00 am ~ 8:00 pm
    Sunday & Public Holiday: 9:00 am ~ 6:00 pm

HTC Free Courier Service

Hong Kong: (852) 3077-5588
Macau: (853) 6363-1234

  • Service time:
    Monday – Saturday: 8:00 am ~ 8:00 pm
    Sunday & Public Holiday: 9:00 am ~ 6:00 pm

Free Mobile Loan Service Hotline


HTC Service Centre

AddressOpening HoursTransportation
Room 1903,
Kowloon Building,
555 Nathan Road,
Yau Ma Tei, Kowloon
Monday to Friday: 12:00 pm - 8:00 pm
Saturday: 12:00 pm - 4:00 pm
Closed on Sunday and Public Holidays
1 minutes from
Yau Ma Tei MTR Station,
Exit A1

HTC Authorized Service Point

ShopAddressOpening HoursRemark
HTC StoreShop 7, 5/F, APM, Millennium City Phase 5, 418 Kwun Tong Road,
Kwun Tong
Monday - Sunday 11:30-22:30
  1. Selling HTC accessory
  2. Repair collection service
  3. Technical support & enquiry
  4. Pick up service


HTC Authorized Collection Point

Hong Kong

HK Island
ShopAddressOpening Hours
M-ZoneShop 1713-14, 17/F, Hang Lung Centre,
2-20 Paterson Street, Causeway Bay
Monday - Saturday
11:00 – 20:00
(Sunday Closed)

Kowloon
ShopAddressOpening Hours
M-ZoneShop 901, 9/F, Carnarvon Plaza,
20 Carnarvon Rd., Tsim Sha Tsui
Monday - Saturday
11:00 – 20:00
(Sunday Closed)

New Territories
ShopAddressOpening Hours
M-Zone9/F, Landmark North,
39 Lung Sum Avenue, Sheung Shui
Monday - Saturday
11:00 – 20:00
(Sunday Closed)

Macau

ShopAddressOpening Hours
M-ZoneRua De Pequim No.170-174,
EDIF.Com.Centro Kong Fat,
Andar 16, Macau
Monday - Friday:
09:00 – 18:00
Saturday: 09:00 – 13:00
(Closed on Sunday and Public Holiday)