Support and Service

HTC Service Centre

AddressOpening HoursTransportation
Room 1903,
Kowloon Building,
555 Nathan Road,
Yau Ma Tei, Kowloon
(Please noted that all services of HTC Service Centre will only be accepted by Online Reservation, customer is required to make a reservation before using our service.)
(Book Now)
Monday to Friday: 12:00 pm - 8:00 pm
Saturday: 12:00 pm - 4:00 pm
Closed on Sunday and Public Holidays
1 minutes from
Yau Ma Tei MTR Station,
Exit A1

HTC Free Courier Service

Hong Kong: (852) 3077-5588
Macau: (853) 6262-6390

Service time:
Monday – Saturday: 8:00 am ~ 8:00 pm
Sunday & Public Holiday: 9:00 am ~ 6:00 pm

Free courier service will be available within the warranty period. The service is only apply to Hong Kong and Macao, not including Ma Wan, outlying islands and restricted areas. For walled village, need customer to provide address for HTC to check whether delivery is applicable.
Macao service is bounded by the terms & conditions.( Please contact Customer Service Hotline for further inquiry)"

 Within the warranty period, Free Smartphone Loan Service will be available during repair

HTC Authorized Collection Point


ShopAddressOpening Hours
M-ZoneRua De Pequim No.170-174,
EDIF.Com.Centro Kong Fat,
Andar 16, Macau
Monday - Friday:
09:00 – 18:00
Saturday: 09:00 – 13:00
(Closed on Sunday and Public Holiday)