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Support and Service

HTC Service Centre


Please noted that all services of HTC Service Centre will only be accepted by Online Reservation, customer is required to make a reservation before using our service.

AddressOpening HoursTransportation
Room 2101, Omega Plaza, 32-34A Dundas Street, Mongkok, Kowloon, Hong Kong
(Book Now)
Mon- Fri: 10:00-19:00,  Sat: 9:00-13:00
(‎Closed on Sundays and public holidays)
3 minutes from Yau Ma Tei Station,Exit A1
Unit 1A, Wyler Centre I, 202-210 Tai Lin Pai Road, Kwai Chung, New Territories, Hong Kong
(5 minutes from Kwai Fong Station,Exit A)
(Book Now)
Mon- Fri: 10:00-19:00
(‎Closed on Saturday, Sundays and public holidays)
5 minutes from Kwai Fong Station,Exit A
Room 02, 16th Floor, Chinachem Johnston Plaza, No. 178 -188 Johnston Road, Wan Chai, Hong Kong
(Book Now)
Mon- Fri: 10:00-19:00,  Sat: 9:00-13:00
(‎Closed on Sundays and public holidays)
5 minutes from Wan Chai Station, Exit A3

 

HTC Free Courier Service

Hong Kong: (852) 3077-5588
Macau: (853) 6262-6390

Service time:
Monday – Saturday: 8:00 am ~ 8:00 pm
Sunday & Public Holiday: 9:00 am ~ 6:00 pm

Free courier service will be available within the warranty period. The service is only apply to Hong Kong and Macao, not including Ma Wan, outlying islands and restricted areas. For walled village, need customer to provide address for HTC to check whether delivery is applicable.
Macao service is bounded by the terms & conditions.( Please contact Customer Service Hotline for further inquiry)"

Within the warranty period, Free Smartphone Loan Service will be available during repair



HTC Authorized Collection Point

Macau

ShopAddressOpening Hours
M-ZoneRua De Pequim No.170-174,
EDIF.Com.Centro Kong Fat,
Andar 16, Macau
Monday - Friday:
09:00 – 18:00
Saturday: 09:00 – 13:00
(Closed on Sunday and Public Holiday)