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Support and Service
12/12/2011 Winter solstice, HTC operation notice
  • Dear Loyal Customers,

    During winter solstice, 22th December,2011, HTC Service Centre working hour will be changed to 12:00 – 18:00. Customer service hotline, Email service, Online service and Our authorized M-ZONE/DHL Collection Point service will be remained unchanged. Thanks for your support.

11/4/2011 2011/11/12 – 2011/11/14 - Wanchai Express Centre - Notice of Minor Renovations
  • Dear Loyal Customers,

    Please noted that from 12 to 14 November 2011, Wanchai Express Centre will undergo minor renovations. During this three-day period this Express Centre will be temporarily closed for all operations. We will resume our normal business service on 15 November 2011 from 10am. We are sorry for any inconvenience caused.

    During this period, free pick-up service can be arranged by calling our Customer Service Hotline at 3520-1234

9/29/2011 National Day and Chung Yeung Festival Holiday, HTC operation notice
  • Dear Loyal Customers,

    During National Day and Chung Yeung Festival Holiday, HTC Service Centre  will be closed on 1st Oct*(Saturday) and 5th Oct*(Wednesday) and will be re-opened afterwards. Our M-ZONE –Collection Point as following will provide handset collection service to you as usual. Thanks for your support.

    M-Zone Collection Point
    Service Time: 11:00-20:00
    Location:
       1. ROOM 1713-14, 17/F, HANG LUNG CENTRE, 2-20 PATERSON STREET, CAUSEWAY BAY 
       2. ROOM 901,9/F, CARNARVON PLAZA, 20 CARNARVON RD., TSIMSHATSUI 
       3. ROOM 905-907, 9/F, LANDMARK NORTH,39 LUNG SUM AVENUE, SHEUNG SHUI

    Service Hotline: +852-3520-1234
    Service Hour:
    Mon~Sat: 8:00 am~ 8:00 pm
    Sun & Public Holiday: 9:00 am~ 6:00 pm

8/3/2011 Protect Your Mobile Phone
  • HTC wants to remind you that it is possible that your phone will be damaged if it is placed for extended periods of time in certain areas that contain dense fragrances, high salt concentration, high humidity, fire and high temperature areas.  As your phone is an electronic device, it is recommended to avoid bringing your phone into these areas for extended periods of time to prevent malfunction and potentially damage to your phone.

4/19/2011 Easter holiday, HTC operation notice
  • Dear Loyal Customers,

    During Easter Holiday, HTC Service Centre , Customer service hotline, Email service, Online service will off from 21st April *(Friday) to 25th April*(Monday) and will open on 26th April*(Tuesday). Our M-ZONE –Collection Point as following will provide handset collection service to you as usual. Thanks for your support.

    M-Zone Collection Point
    Service Time: 11:00-20:00
    Location:

    1. ROOM 1713-14, 17/F, HANG LUNG CENTRE, 2-20 PATERSON STREET, CAUSEWAY BAY

    2. ROOM 901,9/F, CARNARVON PLAZA, 20 CARNARVON RD., TSIMSHATSUI

    3. ROOM 905-907, 9/F, LANDMARK NORTH,39 LUNG SUM AVENUE, SHEUNG SHUI

1/28/2011 Lunar New Year holiday, HTC operation notice
  • Dear Loyal Customers,

    During Lunar New Year Holiday, HTC Service Centre , Customer service hotline, Email service, Online service and Our authorized M-ZONE/DHL Collection Point will off from 3rd February *(Thursday) to 6th February*(Sunday)  and will open on 7th February*(Monday). Thanks for your support and Happy Chinese Lunar Festival.

1/19/2011 HTC HD7 and HTC 7 Mozart x XBOX360 Lucky Draw Result
  • Thank you to all the participants of this lucky draw promotion and congratulations to the following winners. The above winners will be contacted individually on the prize collection arrangement.

    Please refer to the winner list