Support and Service
8/22/2014 National Day and Chung Yeung Festival
  • Dear Loyal Customers,

    During National Day and Chung Yeung Festival, HTC Service Centre will be closed on 1st and 2nd October 2014. The HTC Store, our Authorized Collection Point, Customer Service Hotline, Email Us, and Chat With Us Service will be remained unchanged. Thank you to support.

    HTC Authorized Service Point & Service Hotline
    Service Hour and Location: http://www.htc.com/hk-en/support/customer-service.html

8/21/2014 The day following the Chinese Mid-Autumn Festival
  • Dear Loyal Customers,

    During The day following the Chinese Mid-Autumn Festival, HTC Service Centre will be closed on 9th September 2014. The HTC Store, our Authorized Collection Point, Customer Service Hotline, Email Us, and Chat With Us Service will be remained unchanged. Thank you to support.

    HTC Authorized Service Point & Service Hotline
    Service Hour and Location: http://www.htc.com/hk-en/support/customer-service.html

5/27/2014 Notice for Hong Kong Special Administrative Region Establishment Day
  • Dear Loyal Customers,

    During Hong Kong Special Administrative Region Establishment Day, HTC Service Centre will be closed on 1st July 2014. HTC Store, Our Authorized Collection Point, Customer Service Hotline, Email Us, and Online Chat With Us will be remained unchanged. Thank you for your support.

    HTC Authorized Service Point & Service Hotline
    Service Hour and Location: http://www.htc.com/hk-en/support/customer-service.html

5/26/2014 HTC Tuen Ng Festival Notice
  • Dear Loyal Customers,

    During Tuen Ng Festival, HTC Service Centre will be closed on 2nd June 2014. HTC Store, Our Authorized Collection Point, Customer Service Hotline, Email Service, and Live Online Chat will be remained unchanged. Thank you for your support.

    HTC Authorized Service Point & Service Hotline
    Service Hours and Location: http://www.htc.com/hk-en/support/customer-service.html

4/10/2014 Labour Day and The Birthday of the Buddha
  • Dear Loyal Customers,

    During Labour Day and The Birthday of the Buddha, HTC Service Centre will be closed on 1st May 2014 and 6th May 2014 respectively. HTC Store, Our Authorized Collection Point, Customer Service Hotline, Email Service, and Live Online Chat will be remained unchanged. Thank you for your support.

    HTC Authorized Service Point & Service Hotline
    Service Hours and Location: http://www.htc.com/hk-en/support/customer-service.html

4/7/2014 Easter Holiday of HTC Service Centre notice
  • Dear Loyal Customers,

    During Good Friday, The day following Good Friday and Easter Monday, HTC Service Centre will be closed from 18th April to 21th April 2014. HTC Store, Our Authorized Collection Point, Customer Service Hotline, Email Service, and Live Online Chat will be remained unchanged. Thank you for your support.

    HTC Authorized Service Point & Service Hotline
    Service Hours and Location: http://www.htc.com/hk-en/support/customer-service.html

3/28/2014 Ching Ming Festival Notice
  • Dear Loyal Customers,

    During Ching Ming Festival, HTC Service Centre will be closed on 5th April 2014. HTC Store, Our Authorized Collection Point, Customer Service Hotline, Email Service, and Live Online Chat Service will be remained unchanged. Thank you for your support.

    HTC Authorized Service Point & Service Hotline
    Service Hours and Location: http://www.htc.com/hk-en/support/customer-service.html

2/7/2014 Spring Dinner of HTC Service Centre and M-Zone notice
  • Dear Loyal Customers,

    Since the Spring Dinner will be held on 21st February, 2014, the closing time of HTC Service Centre and our Authorized Collection Point (M-Zone) will be adjusted to 6:00pm. Closing time of HTC Store, Customer service hotline, Email service, and Live online chat will be remained unchanged. Thank you for your support.

    HTC Authorized Service Point & Service Hotline
    Service Hours and Location: http://www.htc.com/hk-en/support/customer-service.html

2/6/2014 Spring Dinner of HTC Store Notice
  • Dear Loyal Customers,

    Since the Spring Dinner of HTC Store will be held on 18th February 2014 (Tuesday), the closing time will be adjusted to 6:30pm. The closing time of HTC Service centre, Authorized collection point ,Customer service hotline, Email service and Live online chat will be remained unchanged .Thank you for your support.

    HTC Authorized Service Point & Service Hotline
    Service Hours and Location: http://www.htc.com/hk-en/support/customer-service.html

1/21/2014 Lunar New Year Holiday
  • Dear Loyal Customers,

    Our HTC Service Centre, HTC Authorized Service Point and Collection Point, Customer service hotline, Email and Live online-chat will be closed during the Chinese New Year period. Thank you for your supporting and wish you a Happy Chinese Lunar New Year!

    HTC Service Centre
    30 Jan, 2014 (Thu): 12:00pm to 6:00pm
    31 Jan, 2014 (Fri) – 3 Feb, 2014 (Mon): Closed
    4 Feb, 2014 (Tue): Resume Normal 12:00pm – 8:00pm

    Authorized Service Point - HTC Store
    31 Jan, 2014 (Fri) – 2 Feb, 2014 (Sun): Closed
    3 Feb, 2014 (Mon): Resume Normal 11:30am - 10:30pm

    Authorized Collection Point - M-Zone
    30 Jan, 2014 (Thu): 12:00pm to 7:00pm
    31 Jan, 2014 (Fri) – 3 Feb, 2014 (Mon): Closed
    4 Feb, 2014 (Tue): Resume Normal 11:00am – 8:00pm

    Customer service hotline, Email and Live online-chat
    31 Jan, 2014 (Fri) – 2 Feb, 2014 (Sun): Closed
    3 Feb, 2014 (Mon): 9:00am - 6:00pm
    4 Feb, 2014 (Tue): Resume normal 8:00am – 8:00pm

    HTC Authorized Service Point & Service Hotline
    Service Hours and Location: http://www.htc.com/hk-en/support/customer-service.html

1/7/2014 The Annual dinner of HTC Service Centre
  • Dear Loyal Customers,

    Since the annual dinner of HTC Service Centre will be held on 17th January 2014 (Friday). The opening hours will be adjusted from 12:00 noon to 6:00 pm. Thank you for your support.

    HTC Authorized Service Point & Service Hotline
    Service Hours and Location: http://www.htc.com/hk-en/support/customer-service.html