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Support and Service
6/23/2015 Hong Kong Special Administrative Region Establishment Day
  • Dear Loyal Customers,

    During Hong Kong Special Administrative Region Establishment Day, HTC Service Centre will be closed on 1st July 2015. Our Authorized Collection Point, Customer Service Hotline, Email Us, and Chat With Us Service will be remained unchanged. Thank you to support.

    HTC Authorized Service Point & Service Hotline
    Service Hour and Location: http://www.htc.com/hk-en/support/customer-service.html

6/10/2015 Tuen Ng Festival
  • Dear Loyal Customers,

    During Tuen Ng Festival, HTC Service Centre will be closed on 20th June 2015. Our Authorized Collection Point, Customer Service Hotline, Email Us, and Chat With Us Service will be remained unchanged. Thank you to support.

    HTC Authorized Service Point & Service Hotline
    Service Hour and Location: http://www.htc.com/hk-en/support/customer-service.html

5/12/2015 The Birthday of the Buddha
  • Dear Loyal Customers,

    During The Birthday of the Buddha, HTC Service Centre will be closed on 25th May 2015. Our Authorized Collection Point, Customer Service Hotline, Email Us, and Chat With Us Service will be remained unchanged. Thank you to support.

    HTC Authorized Service Point & Service Hotline
    Service Hour and Location: http://www.htc.com/hk-en/support/customer-service.html

4/28/2015 Labour Day
  • Dear Loyal Customers,

    During Labour Day, HTC Service Centre will be closed on 1st May 2015. Our Authorized Collection Point, Customer Service Hotline, Email Us, and Chat With Us Service will be remained unchanged. Thank you to support.

    HTC Authorized Service Point & Service Hotline
    Service Hour and Location: http://www.htc.com/hk-en/support/customer-service.html

3/31/2015 Ching Ming Festival and Easter Holiday
  • Dear Loyal Customers,

    During Good Friday, The day following Good Friday, The day following Ching Ming Festival and The day following Easter Monday, HTC Service Centre and Macau Authorized Collection Point will be closed from 3rd April 2015 to 7th April 2015. The HTC Store, our HK Authorized Collection Point, Customer Service Hotline, Email Us, and Chat With Us Service will be remained unchanged. Thank you to support.

    HTC Authorized Service Point & Service Hotline
    Service Hour and Location: http://www.htc.com/hk-en/support/customer-service.html

2/10/2015 Lunar New Year Holiday
  • Dear Loyal Customers,

    Our HTC Service Centre, Authorized service point and collection point, Customer Service Hotline, Email Us and Chat With Us will be closed during the Chinese New Year period. Thank you to support and Wish you a Happy Chinese Lunar New Year!

    HTC Service Centre
    18 Feb 2015 (Wed): 12:00pm to 6:00pm
    19 Feb 2015 (Thu) – 22 Feb 2015 (Sun): Closed
    23 Feb, 2014 (Mon): 12:00pm – 8:00pm (Resume Normal)

    Authorized Service Point - HTC Store
    18 Feb 2015 (Wed): 12:00pm to 6:00pm
    19 Feb 2015 (Thu) – 21 Feb 2015 (Sat): Closed
    22 Feb, 2014 (Sun): 12:00pm – 8:00pm (Resume Normal)

    Authorized Collection Point – HK M-Zone
    18 Feb 2015 (Wed): 11:00am to 7:00pm
    19 Feb 2015 (Thu) – 22 Feb 2015 (Sun): Closed
    23 Feb, 2014 (Mon): 11:00am – 8:00pm (Resume Normal)

    Authorized Collection Point – Macau M-Zone
    18 Feb 2015 (Wed): 9:00am to 5:00pm
    19 Feb 2015 (Thu) – 22 Feb 2015 (Sun): Closed
    23 Feb, 2014 (Mon): 9:00am – 6:00pm (Resume Normal)

    Customer Service Hotline, Email Us and Chat With Us
    19 Feb, 2015 (Thu) – 21 Feb, 2015 (Sat): Closed
    22 Feb, 2014 (Sun): 9:00am – 6:00pm
    23 Feb, 2014 (Mon): 8:00am – 8:00pm (Resume Normal)

    HTC Authorized Service Point & Service Hotline
    Service Hour and Location: http://www.htc.com/hk-en/support/customer-service.html

1/16/2015 The Annual Dinner of HTC Service Centre
  • Dear Loyal Customers,

    Since the annual dinner of HTC Service Centre will be held on 23rd January 2015 (Friday). The opening hours will be adjusted from 12:00 noon to 6:00 pm. The HTC Store, our Authorized Collection Point, Customer Service Hotline, Email Us, and Chat With Us Service will be remained unchanged. Thank you to support.

    HTC Authorized Service Point & Service Hotline
    Service Hour and Location: http://www.htc.com/hk-en/support/customer-service.html