24/12/08 – Online customer service impacted by an undersea cable fault

Owing to the faults that have been affecting the SW4 undersea cables in the Mediterranean at Dec/19, 2008, our service hotlines are experiencing some intermittent faults. When you select option “1” for general inquiry you may experience intermittent faults. Option “2” is working as standard. You may experience an increase in your hold time, but all calls will be answered.

The affected areas and hotlines include Austria +43-192-873-67, Belgium +32-240-406-16, Finland 800-114-214, France +33-170-759-171, Germany +49-692-222-7334, Greece 00800-126-878, Ireland +353-16-968-474, Italy +39-23-600-3221, Luxembourg +32-240-406-16, Malta +39-23-600-3221, Netherlands +31-207-965-399, Spain +34-914-146-588, Switzerland +41-44-580-6245, United Kingdom +44-845-890-0079

Or you can contact us with our online e-mail service at http://www.htc.com/europe/CS_Mail.aspx

Please accept our apology for any inconvenience caused. Customer Satisfaction Executive (CSAT_Executive@htc.com)

16/10/08 – Windows Mobile® 6 Upgrade Deadline

October 31st is the last day to take advantage of the free upgrade to Windows Mobile® 6. The upgrade link will be removed from HTC’s website at 12:00 pm (noon) GMT on October 31st.

Removal of this free upgrade may affect users of the following devices: HTC S621, HTC S620, HTC P4350, HTC P3300, HTC Advantage.

If you haven’t upgraded yet and your device has a Windows Mobile® version lower than 6, please take advantage of this offer before it expires. To check the version on your device go to Start > Settings > System tab > About.