Why update the ROM on your device?

The software upgrade posted below provides several key enhancements for your HTC Touch:

	Adds EVDO Rev. A capability for faster download and upload speeds*
	Upgrades to Windows Mobile 6.1 Professional
	Improves overall device functionality and stability
	Adds new shortcuts for easy access to TELUS mobile email, TELUS navigator and Pocket Express applications * Note: EV-DO Rev. A is network dependent and may not be available in all areas.

Please read the following important notes before starting the upgrade: Before you proceed, please confirm that this software upgrade is a newer version than what is currently loaded on your device. If you have the same version and your device is operating normally, there is no need to reload the software. To determine what version is running on your device, refer to the image on the left and note the ROM version, and Radio Version and then on your device, go to Start > Settings > System Tab > Device Information..

Before you run the ROM Upgrade Utility (RUU), make sure you check and do the following first: 

	Tip: If you are having challenges connecting with ActiveSync, please try: Start>Settings>Connection Tab>USB to PC and uncheck "Enable advanced network functionality”"
	The standby and hibernation modes are disabled on the computer.
	All running applications on the computer have been closed.
	Ensure that you device has a battery level of at least 50% (Start>Settings>System Tab>Power>Battery tab). If the battery "dies" during the upgrade process, there is a chance that it will not recover and will need to be sent for repairs.
	The update can take up to 25 minutes so set aside time when you will not be interrupted.
	All data will be deleted from the device during the upgrade (music, pictures, 3rd party applications, etc); be sure to back up all of your data using ActiveSync prior to upgrading.
	Do Not interrupt the upgrade process or press any buttons until the process has been completed (the device will reset itself when the update is done).

General Procedure on Installing the ROM Update 

The upgrade process takes up to 25 minutes. It is recommended that you close all programs on your PC prior to starting the update program and do not open any applications or files while the update is in process. All personal data stored on the device will be lost. Make sure you save all pictures, videos, and important files to your PC prior to performing the update process.

 Installation Instructions 

Having trouble Installing your ROM update? View the Troubleshooting Guide to find out how to recover from errors and get common installation questions answered.

If you misplaced the CD that came with your device, use the links below to download any software you need to synchronize your device with your computer

	ActiveSync (for Windows XP users) http://www.microsoft.com/windowsmobile/activesync/activesync45.mspx
	Mobile Device Center (for Windows Vista Users) http://www.microsoft.com/windowsmobile/devicecenter.mspx
	Microsoft Outlook Trial Version (for Windows XP and Vista users) http://www.microsoft.com/windowsmobile/outlooktrial.mspx

• This hotfix will need to be reinstalled if the device is hard reset. Also, the hotfix cannot be installed again until the device is hard reset.
• If any software was installed to bypass the Microsoft Certified Technology Specialist (MCTS) functionality of the device, the device may need to be hard reset prior to this hotfix being installed.

1. Download the TELUS Touch SMS Date Hotfix, ensuring that you select the file that is for the version of your device, and save it to the desktop of your PC
2. Verify you have installed and configured the Activesync (Windows XP or sooner) or Windows Mobile Device Center (for Vista and Windows 7) software.
3. Put your device in Airplane Mode: Start>Settings>Connections tab>Comm Manager>Airplane
4. Connect the TELUS Touch to your PC using the supplied USB cable.
5. In Activesync, tap on Explore to bring up the File Explorer window. For WMDC, tap on File Management then Browse the contents of your device.
   • If using WMDC, double click on the device memory folder that appears in the File Explorer screen. This is usually depicted by a backslash icon. Next, double click on My Documents.
6. Drag and drop the TELUS Touch SMS Date Hotfix file from your Desktop to the File Explorer window
7. On the device, go to Start>Programs>File Explorer
8. Locate the TELUS Touch SMS Date Hotfix file and single tap on it to install
9. Follow the onscreen prompts to install the file
10. Reboot the device per on-screen instructions to finalize installation
11. After the device reboots, take the device out of Airplane Mode by navigating to Start>Settings>Connections tab>Comm Manager and tap on Airplane Mode

This hotfix can only be applied on TELUS Touch that has the Bluetooth FTP service preinstalled.

Before installing, please first check to see if the FTP service is on your phone by going to the Start > Settings > Connections > Bluetooth and verifying there is tab named FTP.

This HotFix will not survive a Hard Reset; if the device is Hard Reset, this file will need to be reinstalled to ensure Bluetooth Service Security.

1. Download the "Bluetooth Security Hotfix" file to your PC.
2. Connect your device to your PC using the USB Data Cable.
3. Establish a connection between the device and Activesync (Windows XP) or Windows Mobile Device Center (Vista/Windows 7).
4. Once connected:
   • Activesync: Open the Explore option in Activesync on the PC.
   • Windows Mobile Device Center select File Management > Browse Contents of the device > double click on your device.
5. Drag the "Bluetooth Security Hotfix" file from your desktop to your device.
6. On your device, go to Start > Programs > File Explorer and locate the “Bluetooth Security Hotfix” file.
7. Tap on the file to begin the installation process.
   • Note: If there is a pop-up message saying “This hotfix is not compatible with your device,” it means the device has applied the fix already or the device doesn’t have the BT FTP service and the device does not need the Hotfix.
8. Once the installation process has completed, no further action is needed.