• Collapse All
• |
• Expand All

Applications

ActivesSync is not recognizing my device, what should I do? more

Be sure that you have not connected your device to your PC before you installed ActivesSync. If you did plug in your device before installing, uninstall ActivesSync and start the process over ensuring that you do not plug your device in until after ActivesSync has been installed. Verify that your device is recognized by your PC in the Device Manager; if it is not, resolve that issue first. Unplug your device from the PC for a few seconds and then plug it back in. Perform a Soft reset on the device while it is plugged into the PC. On the device, go to Start>Settings>Connections>USB to PC and check the "Enable advanced network functionality. Was this helpful? Yes | No

How do I install Microsoft ActiveSync/Windows Mobile Device Center (WMDC)? more

Insert the "Getting Started" CD that came with your device into your PC and follow the prompts. Note: The disk will detect what operating system you have and what sync software you have loaded. If you already have ActiveSync installed on your PC, it will not give you an option to install it from the disk (same for WMDC) until it has been removed from your PC. Was this helpful? Yes | No

I want to sync my device with my MAC, am I able to use ActivesSync to do this? more

ActivesSync is NOT compatible with the MAC OS. While you are unable to use ActivesSync, there is third-party software that will allow you to sync with a MAC. Was this helpful? Yes | No

How do I set up ActiveSync/Windows Mobile Device Center? more

Once ActiveSync/Windows Mobile Device Center is installed and your device is connected to your PC, you will be presented a configuration Wizard that will take you through the set up. Was this helpful? Yes | No

I am unable to load a 3rd party application on my device. What can I do? more

Verify that there is enough memory available on your device by going to: Start > Settings > System tab > Memory. Note: You need at least 5MB of Storage and Program Memory available at all times in order for the device to function properly. Some applications can be installed and run from a MicroSD card; try installing the application on a MicroSD card. Verify that the application is compatible with your device and contact the software provider for further assistance. Was this helpful? Yes | No

Is it possible to sync data wirelessly without a data connection? more

Yes, you can use Bluetooth or IrDA to sync with your PC via ActiveSync or another device which also supports Bluetooth or IrDA. It is also possible to sync directly with an Exchange 2003 Server. Was this helpful? Yes | No

I lost the CD that came with my device, where can I get a copy of ActiveSync/Windows Mobile Device Center? more

ActiveSync is a free download that can be found on the Microsoft website: http://www.microsoft.com/windowsmobile/activesync/default.mspx Windows Mobile Device Center is a free download that can be found on the Microsoft website: http://www.microsoft.com/windowsmobile/devicecenter.mspx Was this helpful? Yes | No

What is HTC TouchFLO™? more

HTC TouchFLO™ is an Intuitive Touch Screen Technology that enables both finger and stylus input, allows finger scrolling and panning when viewing web pages, documents, and messages. Was this helpful? Yes | No

Where are the HTC TouchFLO™ settings? more

On the device, go to Start > Settings > System Tab > TouchFLO™. Here you can enable/disable sounds when finger scrolling and panning. Was this helpful? Yes | No

How to I use HTC TouchFLO? more

Finger Scrolling Slide your thumb or finger downward to scroll up the screen; slide upward to scroll down the screen. Slide your thumb or finger to the right to scroll to the left; slide to the left to scroll to the right. Stop scrolling by pressing your finger to the touch screen. Was this helpful? Yes | No

Finger Panning more

To pan downward, touch and hold on the touch screen then drag your finger upward. To pan upward, touch and hold on the touch screen then drag your finger downward. To pan towards the right, touch and hold on the touch screen then drag your finger to the left. To pan towards the left, touch and hold on the touch screen then drag your finger to the right. You can also pan diagonally. To continuously pan, drag your finger towards the boundary and hold. The Web page, document, or message that you are viewing then continuously pans. Release your finger to stop panning. Was this helpful? Yes | No

What is the Touch Cube? more

Touch Cube is a three-dimensional interface that allows quick dialing to favorite contacts, finger-touch access to 6 frequently-used applications and multimedia playback. Was this helpful? Yes | No

How do I access/use the HTC Touch™ Cube? more

Open the Touch Cube Slide your finger upward, starting from the bottom of the touch screen where it shows the HTC logo. Was this helpful? Yes | No

Close the Touch Cube more

To close the Touch Cube and return to the screen prior to opening the Touch Cube, slide your finger downward on the touch screen. Was this helpful? Yes | No

Rotate the Touch Cube more

To rotate the interface from one side to another, slide your finger left or right on the touch screen. Was this helpful? Yes | No

What is HTC Home? more

HTC Home is a Today screen plug-in that gives you up-to-date local information at a glance, such as time, day and weather information, and shows new messages and missed calls. It also has a customizable launcher where you can add your favorite applications for one-touch access. Was this helpful? Yes | No

What does HTC Home include? more

HTC Home has three components: Home, Weather and Launcher. Home displays the current day, date and local time. Shows the number of new e-mails, SMS/MMS messages, and missed calls as well as the Alarm icon when you have set up the alarm. Weather allows you to select your city and set weather options (whether to download weather data automatically, and whether to download while you"re roaming). You can also set the temperature scale to Celsius or Fahrenheit. Launcher allows you to add quick shortcuts to your favorite programs and settings for one-touch access. Was this helpful? Yes | No

How can I tell how much free memory I have left on my device? more

On your device, go to: Start > Settings > System tab > Memory. Note: For best device performance, you should have at least 5 MB free in Storage and Program Memory. Was this helpful? Yes | No

What are the options for external memory for my device? more

The Rogers Touch can support microSD cards. Was this helpful? Yes | No