Product Support
Choose a category:
- Applications
- Audio and Ringtones
- Bluetooth
- Camera
- Compatibility
- Connectivity and Internet
- Contacts
- Display
- General and Other
- GPS
- Mechanical
- Messaging
- Multimedia
- Password
- Phone
- Power and Battery
- Settings
- Storage Card
- Synchronization
- System and Upgrade
- Tips and Tricks
- Watch
Settings
- How do I set up sound for incoming text messages on my PDA? more
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- Tap Start > Settings > Sounds & Notifications.
- In the Notifications tab, select Messaging: New text message.
- Select the Play sound check box then choose a sound to use.
- The time zone automatically changes to “London” or the default setting. more
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Please do the following:
- Tap Start > Settings > Personal tab > Phone > Time Zones tab, and then clear the Automatic change time zone and clock check box.
- Tap Start > Settings > System tab > Clock & Alarms. Make sure the Home setting is set to your time zone.
- My device's memory space is full. I've removed programs and reinstalled them onto a storage card, but there is still not enough memory space available. more
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If you browse the Internet frequently, clear the web history from time to time by following these steps:
- Open Internet Explorer and then tap Menu > Tools > Options > Memory tab.
- Tap Clear History.
- I don't know where the soft key is. Is there any other way to do a hard reset? more
- Tap Start > Settings > System tab, then tap Clear Storage and input “1234”. Your device will then start to do a hard reset. Was this helpful? Yes | No
- How do I extend the backlight time on my PDA? more
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- Tap Start > Settings > System tab > Backlight.
- Tap the Battery power or External power tab.
- Select a longer backlight timeout from the drop-down list.
- How can I increase the text size on my device? more
- Tap Start > Settings > System tab > Screen > Text Size, then move the slider towards Largest to increase the text size. Was this helpful? Yes | No
- How do I disable/enable TouchFLO™ 3D? more
- Tap Start > Settings > Personal tab > Today > Items tab, then clear/select TouchFLO 3D. Was this helpful? Yes | No
- When I pull out the stylus during a call, the device opens the Notes program. How do I disable the Notes program from opening? more
- On the Phone screen, tap Menu > Options, tap the Advanced tab, and then clear the “When a call is connection, open the Notes application when the stylus is pulled out” check box. Was this helpful? Yes | No
- The device always displays a message to ask if I want to save the calling number to Contacts at the end of a phone call. How do I disable this message? more
- On the Phone screen, tap Menu > Options, tap the Advanced tab, and then clear the “Add new phone number to Contacts at end of call” check box. Was this helpful? Yes | No
- How do I change the Today screen background? more
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- Select a background picture on your computer, reduce its size to 320 x 240 pixels, then copy it to My Computer/Mobile Device.
- On your device, tap Start > Settings > Personal tab > Today.
- Select the Use this picture as the background check box then tap Browse.
- Find and select the background picture you copied.
- How can I adjust the size of text on my device? more
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On a PDA phone:
Tap Start > Settings > System tab > Screen > Text Size tab to change the text size. A smaller text size makes reading e-mails, calendar appointments, and tasks more visually convenient. You may also enable ClearType for smoother text resolution.
On a smartphone:
- Select Start > Settings > Accessibility.
- Set System font size to Normal or Large.
- How do I display more information on the Today screen? more
- Tap Start > Settings > Personal tab > Today > Items tab, then select all the items you want to appear on the Today screen. Was this helpful? Yes | No
- How do I enable or disable the finger scrolling or panning sound? more
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- Tap Start > Settings > System tab > TouchFLO.
- Clear the Enable sound when finger scrolling and panning option to disable the sound, or select the option to enable sound.
- When I place a phone call, the device vibrates once the other party has answered the phone call. How do I disable vibration? more
- On the Phone screen, tap Menu > Options, tap the Advanced tab, and then clear the “Vibrate device when connection is established” check box. Was this helpful? Yes | No
- How do I set the device password? more
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To set the device password:
- Tap Start > Settings > Personal tab > Lock.
- Select the Prompt if device unused for option and set the idle time before the device asks for the password.
- Choose the password type, then enter a 4-digit or more alphanumeric password in both Password and Confirm boxes.
- Tap OK, then tap Yes to save the password.
- How do I change the function or program that is assigned to a button? more
- Tap Start > Settings > Personal tab > Buttons, select the button, then assign a program or function to that button. The TALK and END buttons cannot be changed. Was this helpful? Yes | No
- How do I set up a sound alert for incoming text messages on my device? more
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- Tap Start > Settings > Personal tab > Sounds & Notifications.
- In the Notifications tab, select Messaging: New text message in the Event Menu.
- Select the Play sound check box, then choose a sound to use.
- How do I enable or disable the sound when finger scrolling or panning on screen? more
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- Tap Start > Settings > System tab > TouchFLO.
- Clear or select the Enable sound when finger scrolling and panning option to disable or enable sound.
- I removed a built-in application from the device. How can I restore it? more
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You can restore your device to its default factory settings to restore the application you removed.
- Back up all your data to your computer or storage card.
- Tap Start > Settings > System tab > Clear Storage.
- Enter “1234” on the box, then tap Yes to restore the device to its default factory settings.
- When navigating programs, my device is not responding accurately to stylus taps. What should I do? more
- Recalibrate the screen. Tap Start > Settings > System tab > Screen, tap Align Screen and follow the on-screen instructions to calibrate the screen. Was this helpful? Yes | No





