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General and Other

How do I perform a soft reset? Where is the reset button? more

Pull out the stylus and locate the red reset button near the opening of the slot. Use the stylus to press the reset button to perform a soft reset. Was this helpful? Yes | No

I lost my Getting Started Disc. Can I get another one? more

The Getting Started Disc contains licensed applications on it, therefore we cannot provide you with a replacement disc. However, you can download some applications, such as the latest version of ActiveSync, from the Microsoft Web site. Was this helpful? Yes | No

The device getting warm when using for a period of time. more

When using your device for prolonged periods of time, such as when you're talking on the phone, charging the battery or browsing the web, the device may become warm. In most cases, this condition is normal and therefore should not be interpreted as a problem with the device. Was this helpful? Yes | No

How do I get an electronic copy of the user manual? more

You can download the user manual from the Support page on the HTC Web site. Select the product and then click "User Guides". Was this helpful? Yes | No

What is the difference between .CAB and .EXE file formats? more

Windows Mobile applications come in two formats: .CAB and .EXE. .CAB (Cabinet File Format) files are installation packages for applications and updates that you can run directly on Windows Mobile-powered smartphones/PDAs. .EXE (Executable File Format) files instruct a desktop PC or device to perform certain actions. When your smartphone/PDA is connected to a computer through ActiveSync or Windows Mobile Device Center, you can run an EXE file on your computer, then ActiveSync or Windows Mobile Device Center copies the necessary files to your device. Was this helpful? Yes | No